Laboratory Technician III

TX-HHSC-DSHS-DFPS • Austin, TX

2d • $3,248 - $4,043 • Onsite

About The Position

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us. DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page. Review our Top 10 Tips for Success when Applying to State of Texas Jobs.

Requirements

• Must possess a valid Class C Texas driver's license, or equivalent license from another state.
• General knowledge of microbiological and chemical principles and terminology.
• General knowledge of office practices, managerial principles and administrative procedures; including computer data entry and retrieval.
• Knowledge of warehouse procedures, inventory and stock keeping.
• Knowledge of inventory systems.
• Knowledge of package shipping systems.
• Knowledge of package tracking systems.
• Ability to read & follow written or verbal instructions when filling orders for requested supplies.
• Ability to communicate effectively with coworkers & customers.
• Ability to work cooperatively in a team setting.
• Ability to perform physical activities such as, but not limited to, lifting (up to 50 lbs. unassisted), bending, standing or walking on a consistent basis.
• Ability to handle specimens & samples quickly, accurately & safely.
• Ability to enter data into computer quickly & accurately.
• Ability to prioritize tasks & meet deadlines.
• Ability to perform general storekeeping and warehouse duties to maintain accuarte records of inventory.
• Skill in the use of a computer and applicable software.
• 1 year or more experience with inventory systems (electronic, manual, etc.)
• 1 year or more experience in customer service
• Experience with packaging and shipping goods
• Experience working in a team setting

Nice To Haves

• Experience with interpereting and following detailed job aides and standard operating procedures
• Experience with Microsoft Office Suite programs (preferred Outlook and Excel)
• Experience with using computers and software to complete assigned job duties/tasks
• Experience in prioritizing job duties and projects to meet deadlines
• Experience in accurately enter data into software programs and spreadsheets

Responsibilities

• Fills and releases supply orders for specimen mailing containers and kits.
• Processes, fills, and/or releases orders for NBS supplies.
• Picks up, recycles, and prepares shipping containers, components, and specimen kits.
• Performs weekly inventory counts.
• Monitors quality of shipment containers for cold box external customers.
• Provides customer service.
• Supports the creation of a laboratory-wide safety culture by serving as a liaison to the Safety Office to ensure a healthy and safe workplace.
• Prepares mailing container components and specimen kits.
• Monitors quality of containers and kits produced.
• Ensures that an adequate supply of container/kit components are available at all times and that area is kept clear, organized and properly labeled.
• Receives, fills and releases orders for shipment, according to the Standard Operating Procedural Manual.
• Ensures that all orders are shipped within five working days of receipt.
• Ensures all daily document logs are completed.
• Performs office procedures including using the copier and fax, answering phone calls and transferring to appropriate personnel.
• Checks the accuracy of co-workers and issues corrections; reports any escalations of major problems to Team Lead and Group Manager.
• Ensures that end of day duties/reports are completed.
• Perform stock and inventory counts.
• Inputs weekly inventory request by established deadline.
• Includes moving up to 50 lb boxes.
• Maintains area in a neat and orderly manner.
• Enter daily orders into computer and prepare and ship out NBS forms.
• Analyses transaction data for testing kits and forecasts potential deployment schedule and provides insight to leadership.
• Provides other laboratory employees and the public with technical information concerning shipping containers and kits; resolves technical/logistical problems or refers customer to appropriate personnel.
• Determines circumstances surrounding customer complaints and notifies supervisor.
• Performs research and generates reports for any errors made during the shipment process and resolves errors as needed and report major issues to leadership for senior resolutions.
• Reviews experiment data produced by laboratory areas for container kit components and ensure no results are impacted by tainted supplies and/or improper procedure being followed.
• Ensures continual observation of area to minimize the risk of job-related activities and monitors operations to eliminate hazardous activities.
• Requests information and clarification on safety requirements from Safety Office prior to changing or implementing new procedures.
• Ensures the required safety and health documents, periodic inspections of all safety equipment, and other safety measurements are complete and up to date.
• Assists Safety Office in accident investigation and proposes corrective actions.
• Assists in training new employees in all aspects of used container processing, kit components, container/kit assembly and shipping, order receiving, and bio-hazard processing according to the standard procedural manual.
• Develops and prepares methods for improvements to program policy and procedures; methods are collected and presented to program leadership for review.
• Deliver/pick up boxes via state vehicle.
• Safe operation of either a state owned vehicle or personal vehicle is required to conduct state business and an acceptable driving record must be maintained in accordance with DSHS Policy OS-3901, Fleet Operations and Management & Procedures and standards developed by the Texas Department of Public Safety.
• Sorting, determining acceptability, and checking in microbiological and chemical samples and specimens according to the Standard Operating Procedural Manual.
• Actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation.

Benefits

• Insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed