Laboratory Technical Manager I

STERIS Laboratories, Inc.•Libertyville, IL

19h•$90,000 - $115,000

About The Position

This role serves as a strategic partner to Quality, ensuring laboratory compliance, technical excellence, and continuous improvement across regional laboratory operations. The position will develop and lead a team of Scientific Analysts with a strong focus on compliance. The role is responsible for supporting laboratory process audits, technical assessments, proficiency testing programs and driving appropriate corrective actions. It evaluates standards across regional laboratories, identifies gaps, and ensures timely closure through collaboration with the global technical team, laboratory operations and cross-functional stakeholders. A key aspect of the role includes monitoring and trending critical quality indicators such as out-of-specification results (OOS), nonconformances (NCs), change controls (CCs), deviations, and CAPAs. The position drives data-based insights and improvement initiatives in partnership with Lab Operations and quality. The role also contributes to global harmonization initiatives, supports Customer and regulatory audits, and facilitates onboarding of new analytical technologies and services. The position acts as a technical escalation point, supports Customer discussions, and represents the organization through external presentations and knowledge-sharing forums. It also plays a critical role in developing team capabilities by promoting technical growth, establishing best practices for method design and validation, and leading development programs such as trade-a-tech and technical learning initiatives. Overall, this position is pivotal in strengthening compliance, enhancing technical capabilities, improving Customer experience, and driving a culture of continuous learning and operational excellence across the laboratory network.

Requirements

Bachelor's Degree.
5 years of experience in a Laboratory or medical device industry.
3 years of experience in a leadership role.

Responsibilities

Assure compliance
Lead team of Scientific Analysts with compliance focus
Responsible for coordination of lab process audits, with Quality, and technical assessments
Responsible for coordination of proficiency testing, directing actions/improvements when appropriate
Evaluate standards gap analysis for regional labs and close the gaps
Evaluate trends in critical data and collaborate with lab ops for improvements. Manages Devs, CNs, NCs, CAPAs associated
Monitor OOS’s, NC’s and CC’s for all labs, evaluating trends and directing action, when applicable
Participate in harmonization activities, collaborating with lab ops to assure appropriate representation
Supports Customer and Regulatory audits, where appropriate.
Facilitates the onboarding of new analytical/technical equipment or services
Supports global laboratory technical assessments
Escalation point for Technical Customer discussions
Presentations at webinars, seminars, etc., as appropriate, identifying and coaching others within the team
Establish and maintain best practices for test method design for Customer product test method validations
Facilitate the trade-a-tech program
Sustain Lunch and Learn program with technical content, leveraging site resources
Work with global technical on local representation on industry organizations