Laboratory Technical Assistant | Full Time | Outpatient Medical Lab

Hillsdale Hospital•Hillsdale, MI

4d•Onsite

About The Position

Hillsdale Hospital is seeking a dedicated Laboratory Technical Assistant to join our outpatient medical lab team. This full-time position involves performing a variety of tasks related to specimen collection, processing, and patient registration. The ideal candidate will be detail-oriented, possess strong communication skills, and be committed to providing excellent patient care in a compassionate and highly skilled environment. Hillsdale Hospital is recognized as a Detroit Free Press Top Workplace and a USA Today Top Workplaces.

Requirements

High school diploma or equivalent required from an accredited institution.
Completion of at least one year (2 semesters) of college science courses OR one year of experience in a clinical laboratory.
Recent completion of a course in medical terminology or completion within 60 days of hire.
Knowledge of anatomy and physiology.
Ability to read, follow directions, and perform procedures associated with specimen collection, handling and processing.
Ability to recognize problems and take corrective action.
Ability to communicate effectively and professionally in person, via telephone and via email.
Ability to work well under pressure and handle emergency situations.
Ability to function as part of a team dedicated to patient care.
Good computer skills including Microsoft Office products, and preferably experience with Evident and Lifepoint.

Nice To Haves

ASCP certification desirable.

Responsibilities

Use appropriate techniques and procedures to obtain blood samples by venipuncture and skin puncture.
Instruct patients on proper collection procedures for urine collection, stool collection, and other miscellaneous collections.
Correctly prepare and process samples for testing including receiving, verifying, packaging, and sending to other labs via courier.
Correctly follow laboratory procedures for identifying the patient and labeling specimens accurately and completely.
Register patients by collecting and verifying patient, guarantor, and insurance information.
Accurately and completely place orders in the LIS.
Order supplies as needed and notify appropriate individual when supplies are low.
Distribute supplies to the appropriate areas.
Greet patients and family in a friendly manner.
Answer phone promptly, professionally.
Assist laboratory technologists / technicians with screening / triaging calls and providing accurate and timely lab results to physicians and patients.
Respond immediately and appropriately to emergency situations.
Able to be flexible and rotate when necessary.