Laboratory Team Lead – Phlebotomy

Hennepin Healthcare•Minneapolis, MN

10d•Onsite

About The Position

We are currently seeking a Laboratory Team Lead to join our team. This full time role will work days. Purpose of this position: Under general supervision, may perform some or all of the following: specimen collection, laboratory testing while evaluating, correlating, and interpreting clinical laboratory test results of moderate to high complexity difficulty. The Team Lead is responsible for assisting with the daily operations including, but not limited to, staffing assignments and technical duties as assigned.

Requirements

Associate’s degree
Two years of clinical experience
An approved equivalent combination of education and experience
An MLS, MLT, or Phlebotomy certification is required
Customer service skills
Demonstrated ability to communicate to staff, the organization’s mission, vision and values and models essential behaviors

Nice To Haves

Five years of clinical laboratory experience

Responsibilities

Collaborates with other sections/departments to create systems and problem solving for ongoing issues that impact patient care
Must be competent in work areas as defined by their section and perform these duties the majority of the time
Performs and monitors quality control processes, establishes and monitors quality assurance and recordkeeping systems
Participates in quality improvement programs, including workflow efficiencies, according to standard operating procedures to ensure accuracy and validity of test results
Performs calibration, maintenance, performance checks on instrumentation according to standard operating procedures, troubleshooting, and participates in the preparation and evaluation of maintenance schedules
Takes a leadership role by assisting in the training/teaching of new staff members and/or student interns, participates in the completion of performance evaluations of staff, monitors daily supplies and equipment, participates in the selection of instrumentation/products, and administers proficiency testing programs and quality control programs for assigned discipline
Assists in daily compliance for the accrediting and regulatory agencies and identifies areas for corrective action when deficiencies are noted
Creates middleware rules and/or writes, updates, and reviews standard operating procedures
Assist with goal setting, problem solving, resource management, change management and outcome achievement for their work areas
Assists, with supervisor guidance, in staff scheduling, including identifying staffing needs and solutions
Assists in competency assessment of staff and provides team-member coaching as needed. Will escalate concerns to the supervisor