Laboratory Support Specialist
About The Position
Mosaic Diagnostics is seeking a Laboratory Support Specialist to join their Specimen Receiving department. This role involves receiving, opening, and processing laboratory specimens such as blood, hair, stool, saliva, and urine for analysis. The position requires meticulous attention to detail, accurate data entry, and adherence to Standard Operating Procedures (SOPs) and regulatory requirements including HIPAA. Responsibilities range from logging incoming specimens and matching them to orders, to aliquoting and labeling samples, inventory management, and proper specimen disposal. The role also includes performing clerical tasks, managing time to meet department turnaround times, and maintaining patient confidentiality. Higher levels (II and III) involve additional responsibilities such as troubleshooting sample issues, communicating with clients, assisting with workflow direction, conducting training, and ensuring departmental policies are followed.
Requirements
- High School Diploma and/or associate degree in biology or the equivalent combination of work experience.
- Medical terminology is preferred, but not required
- Excellent Basic Communication Skill
- Professionalism
- Ability to be at work on time and have flexibility
- Computer data entry experience is highly recommended
- Team Oriented
- Previous experience in phlebotomy, two years preferred, but not required
- Minimum of two years as a Laboratory Support Specialist I or equivalent experience
- Accelerated knowledge of data entry
- Advanced knowledge of laboratory accessioning protocol
- Minimum of 3 years as a Laboratory Support Specialist or equivalent experience
- Expanded knowledge of laboratory testing equipment
- Ability to read and analyze medical forms
- Working understanding of Medical Terminology
- Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate a keyboard and other office equipment, use a telephone, access file cabinets and other items stored at various levels, including overhead
- Ability to speak and hear well enough to communicate clearly and understandably with sufficient volume to ensure an accurate exchange of information in normal conversational distance, over the telephone, and in a group setting
- Ability to stand for extended periods of time as necessary
- Ability to lift and move items weighing up to 20 pounds
- Physical dexterity sufficient to move body frequently around laboratory equipment and instrumentation
- Ability to continuously operate a personal computer for extended periods of time (4 or more hours)
- Mental acuity sufficient to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgments and decisions
Nice To Haves
- Medical terminology is preferred, but not required
- Previous experience in phlebotomy, two years preferred, but not required
Responsibilities
- Accept/Receive/Log all incoming specimens in Clinical Paks, bags and boxes from Couriers in Dock Area
- Assist with separating and sorting Domestic and International specimens
- Open individual Clinical Paks, boxes and specimen containers removing specimens
- Match identifications from TRF's and electronic orders to the labeling on the patient sample
- Aliquot specimens into appropriately labeled and identified containers, per SOP
- Accurate data entry of patient order information into Portal
- Inventory samples in LIMS
- Discard specimens in the processing refrigerator and freezer
- Troubleshoots potential problem specimens and notifies Lead or Manager
- Follow documentation procedures when a sample issue is identified
- Prepare and stabilize specimens In-House for shipment to reference laboratory
- Perform clerical and administrative tasks making copies of test request forms, filing, and scanning
- Manage time according to meeting Department Turnaround times
- Maintains patient confidentiality for all MDX facilities and Clients
- Able to comply with all applicable Health Regulations including Federal, State and Local Safety and HIPAA regulations
- Collaborate effectively with lab staff and contribute to an efficient and well-organized work environment
- Assist with troubleshooting sample related issues and resolving potential issues
- Communicate with Client’s through email, fax or voice
- Ability to assist Manager in providing direction of workflow for the Department
- Interaction with other Departments as needed and build a relationship with other Leaders and Management
- Communication within the Department with Manager to focus on needs
- Conduct training as needed
- Ensure all department staff follow policies and procedures
- Able to act in absence of department Lead, and shift staffing according to workflow
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
