About The Position

The Supervisor Lab Support Services supervises the department by coordinating workflows related to all aspects of laboratory support services to include processing, phlebotomy, specimen transport, supply distribution, patient registration, and customer service. They ensure compliance with regulatory and accreditation standards.

Requirements

  • 5 years experience in a clinical laboratory setting (required)
  • If supervising phlebotomy, 3 years phlebotomy experience (required)
  • High School Diploma/GED (required)

Nice To Haves

  • Phlebotomy Certification (preferred)
  • Associates, Medical Technology or a related science (preferred)
  • Previous experience in a leadership position in customer service environment (preferred)
  • Experience with EKG (preferred)

Responsibilities

  • Utilizes working knowledge of procedures and theories in all areas of responsibilities.
  • Hires, onboards, and administers disciplinary actions of staff as needed.
  • Completes schedule and manages timekeeping.
  • Implements policies and procedures as relates to specific area.
  • Oversees training and orientation of staff.
  • Maintains standards of accreditation for their area.
  • Performs regular discussion on priorities and performance to staff via touch bases, check-ins, etc.

Benefits

  • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
  • Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
  • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
  • Tuition assistance, professional development and continuing education support
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