Supervisor, Laboratory

Lifepoint Health • Hickory, NC

11d

About The Position

Frye Regional Medical Center, part of Lifepoint Health, is seeking a Laboratory Supervisor to oversee daily staff activities for an assigned area or function. The supervisor coordinates staffing, guides and develops staff, ensures service quality and compliance, and helps resolve complex issues and complaints. The position serves internal coworkers and external customers, clients, patients, contractors, and vendors, and may involve access to sensitive or confidential information.

The supervisor leads the work of others who perform essentially the same work and may set priorities, schedule work, and review work, but does not have responsibility for hiring, termination, performance reviews, or pay decisions. The role requires a comprehensive understanding of healthcare regulatory and compliance matters, including HIPAA, and skill in applying policies and procedures. An associate’s degree in a related field is preferred; applicable work experience may substitute for education. ASCP or AMT certification is required as stated in the posting.

Frye Regional Medical Center is a 355-bed acute care facility with more than 1,500 professional and clinical staff, offering a broad range of inpatient and outpatient services.

Requirements

• ASCP or AMT certification.
• Comprehensive understanding of healthcare regulatory and compliance requirements, including HIPAA.
• Skill in applying policies and procedures.
• Knowledge of Business Office Standards and Recommended Practices.
• Associate’s degree in a related field preferred; applicable work experience may be used in lieu of education.

Nice To Haves

• Associate’s degree in a related field.

Responsibilities

• Supervise daily staff activities for an assigned area or function.
• Determine, coordinate, and supervise daily staffing assignments and staffing levels.
• Provide direction, orientation, training, coaching, and mentoring to staff.
• Perform or assist with performance evaluations and disciplinary actions.
• Assess and ensure the quality of services delivered and facilitate staff development programs.
• Ensure staff compliance with departmental and organizational policies, procedures, and protocols.
• Perform staff responsibilities as needed to fulfill required service levels.
• Lead the handling and resolution of complex issues and complaints.
• Lead the work of others performing essentially the same work; set priorities, schedule work, and review work as applicable.
• Serve internal coworkers and external customers, clients, patients, contractors, and vendors.

Benefits

• Higher education and certification tuition assistance
• Loan assistance
• 401(k) retirement package with company match
• Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs
• Ongoing learning and career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree