Essential Functions and Responsibilities: Lead and manage project teams, assign and coordinate tasks, provide guidance and motivation to team members Successfully manage multiple projects simultaneously, from initiation & planning to closure, while keeping project documentation up to date and communicating with key stakeholders the status of projects Collaborate with key stakeholders, including clients, internal cross-functional teams, and business partners Develop comprehensive project plans, including timelines and resource allocation Procure adequate resources to achieve project objectives in planned timeframes and manage day-to-day project activities Monitor project progress, ensuring adherence to timelines, budgets, and quality standards, and make necessary adjustments to keep projects on track Identify potential risks early on and develop proactive measures to mitigate their impact on project outcomes Track and resolve project issues with timely and effective communication of status, including clear identification of owners, action items, and targeted dates for resolution Act as an internal quality control check for the project team Recognize up and down stream impacts and act as needed to ensure the success of a project Escalate issues as appropriate to ensure successful completion of projects, including immediate escalation to leadership on any issues impacting service delivery Conduct regular project status meetings, providing updates to stakeholders, addressing concerns, publishing meeting minutes, and ensuring effective communication throughout the project lifecycle Manage all aspects of multiple projects to ensure the overall portfolio is aligned to and directly supports the achievement of strategic objectives Report on project delivery metrics and success criteria results, while regularly maintaining project portfolio data in the supporting technology solution Work creatively and analytically in a problem-solving environment, demonstrating teamwork, innovation, excellence, while fostering cross-functional knowledge sharing among team members Drive client satisfaction by ensuring the delivery of high-quality services that meet or exceed client expectations, while developing a trusted advisor relationship with assigned customers
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
101-250 employees