Laboratory Site Manager

OhioHealth • Williamstown, KY

38d • Onsite

About The Position

This position leads the planning, organization and management of the hospital's laboratory services including operations and staff. He/she develops and implements appropriate laboratory polices and practices in compliance with hospital policy and with state, federal and other regulatory agencies. This position establishes and maintains interdepartmental communication with key hospital customers and will serve as a liaison between OhioHealth Lab leadership and hospital leadership. This position will be responsible for all 4 areas of the balanced scorecard including customer service, quality, physician and associate satisfaction, and financial performance for the campus and for the rolled up Metrics for OhioHealth Laboratory Services.
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Requirements

• Bachelor's Degree (Required)
• ASCP - American Society for Clinical Pathology - American Society for Clinical Pathology
• 5 years of management experience in a diverse laboratory setting; experience with Outreach or Reference Lab business models

Nice To Haves

• Knowledge of multiple departments within the lab including Anatomic and Clinical Pathology; Process management skills including Lean and 6 Sigma; advanced management/financial skills including preparation of business cases, strategic planning and goal deployment

Responsibilities

• Responsible for daily operations of Laboratory Services through effective and efficient utilization of staff and equipment. Plans, organizes and manages all aspects of laboratory testing performed on the campus limited responsibility at RMH to those sections without section manager; works closely with campus CLIA director to assure appropriate technical expertise and support is available for the campus;
• Collaborates with nursing, ancillary and medical staff to ensure ongoing delivery of quality patient care; Represents and integrates laboratory services into hospitals total health care system by actively attending management team meetings and participating on hospital committees; works closely with nursing and physicians to assure that all clinical needs are met;
• Technical responsibilities include establishing, modifying and implementing procedures and policies in collaboration with all campuses to assure maximum standardization of practices across the system; Ensures compliance with regulatory agencies including FDA, CAP, CLIA, TJC, OSHA, CMS;
• Secures and retains staff of qualified personnel through recruitment, selection, training and motivating. Addresses personnel issue to maintain a productive and pleasant work environment; actively involved in staff development and identifying associates to mentor for succession planning
• Serves as campus specific representative within the OhioHealth Laboratory Services management team relative to strategic planning, regulatory compliance, accreditation, instrument selection, APEx initiatives, etc. ; contributes to development and achievement of annual goals and objectives for OhioHealth Laboratory Services
• Provides knowledge and expertise in the development and management of operating and capital budgets; Recommends and justifies budgetary needs; Prepares and submits appropriate variance reports as required; Assumes accountability for the site business unit.
• Measures and monitors campus specific metrics including all four quadrants of the balanced scorecard; proactively address gaps, produce and implement action plans; provide campus specific metrics for rolled up lab scorecard/dashboard;
• Other duties as assigned; will vary based on site; some sites may require working in staffing capacity to assure necessary levels of laboratory services are maintained at all times;

What This Job Offers

• Job Type: Full-time
• Career Level: Manager