Laboratory Services Manager

Intermountain Health • San Jose, CA

8d • $51 - $79 • Onsite

About The Position

This position reports directly to the Lab Shared Services System Operations Director and has responsibility to the CSS Laboratory Operations Officer, Intermountain Laboratory Shared Services and Facility Administrator. The Lab Manger works in partnership with other facility management and departments to ensure the provision of optimal patient care, attainment of financial goals, and development of caregivers. Responsible for providing high quality, standardized laboratory practices, and cost-efficient support by the laboratory. The leader will have direct accountability for the operation, function, and staffing of facilities within Laboratory Shared Services for community hospital, high-complexity laboratory and department(s). Must have a minimum of two of these targets to include: a facility with greater than 19 beds, inpatient revenue 110-599M and span of control 12-75. What does it mean to be a caregiver with Intermountain? Check out this video and learn more and discover the “Power of We.” Who We Are: Good Samaritan Hospital - At Good Samaritan Hospital, we’re happy to tell you about us: our compassionate caregivers, our clinical excellence, our award-winning care and even our beautiful campus.

Requirements

• Bachelor's degree in chemical, biological, or clinical laboratory/medical technology science obtained through an accredited institution. Education is verified.
• Current MLS(ASCP) certification or equivalent.
• Five years clinical laboratory experience, with progressive increase in responsibility to include experience in a leadership role.

Nice To Haves

• Master’s degree in Business Management, Health Care Administration or other related fields.

Responsibilities

• Communicates with CSS leader for most questions and issues and ensures awareness, alignment, and collaboration with the care site dotted line administrative leader.
• Manages the operations at the laboratory, communicating care site and laboratory services goals and initiatives.
• Ensures implementation of standardized processes.
• Develops capital and operations budgets in partnership with the Lab System Operations Director and Finance Analyst and accountable to successfully manage laboratory resources and assets.
• Responsible for service line performance and compliance with safety initiatives, federal, state and other regulatory bodies including but not limited to CLIA, CAP, JC, OSHA, CMS, and other department specific accrediting and certifying bodies.
• Assists supervisor(s) in human resource functions including sufficient staffing, hiring, orientation, appropriate training, annual competency assessment of caregivers and performance management.
• Promotes the use of continuous improvement philosophies to ensure the delivery of quality care.
• Utilizes available engagement metrics and national benchmarks to achieve desired outcomes in patient experience.
• Creates and models a culture where caregivers are professional, engaged, valued and recognized.
• Rounds regularly on laboratory caregivers.
• Maintains selected bench competency and skills.

Benefits

• Generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
• PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution.
• The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates.
• Caregivers are eligible to participate in PEAK on day 1 of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager