Laboratory Sample Receiving Associate

Microbac•Warrendale, PA

3d•Onsite

About The Position

Microbac Laboratories, Inc. is a premier commercial laboratory testing firm that partners with clients nationwide, offering laboratory solutions to life science, food and nutrition, and environmental industries. As a privately held third-party testing company, Microbac operates with a commitment to our workforce, safety, quality, and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and life science markets. The Sample Receiving Associate serves as a front-line contact to receive and process samples arriving to the laboratory and successfully providing processed samples to laboratory personnel for timely analysis. This role requires a high amount of client interaction, data entry and organization, the ability to relay technical knowledge to non-technical individuals, and the ability to effectively coordinate the activities of cross-functional teams in a deadline-driven work environment.

Requirements

Food and/or Environmental Testing Laboratory Experience is strongly desired.
Client service or QA experience preferred.
Ability to communicate clearly and effectively with both laboratory staff and non-technical individuals.
Exceptional ability to work with others to troubleshoot and solve problems and delegate tasks when necessary.
Demonstrated ability to effectively plan, organize and lead projects.
Ability to demonstrate an observable commitment to service excellence and brand standards.

Responsibilities

Efficiently receive and process samples while triaging and prioritizing based on sample and analysis requirements.
Effectively store and organize all incoming samples that have been processed.
Maintain sample retention and storage.
Maintaining organization of samples to be disposed of.
Prepare and provide sample supplies to customers.
Coordinate communications and actions between internal departments/functions.
Monitor the progress of projects and delegate work assignments, as necessary.
Working accurately in a fast-paced environment.