Laboratory Relations Specialist - Environment Testing
Eurofins•Lancaster, PA
•$20 - $22•Onsite
About The Position
The Laboratory Relations Specialist manages communication between assigned technical groups and project management staff. This is an on-site position that requires strong communication and computer skills.
Requirements
- High School diploma
- Previous customer service experience
- Proficiency with computers
- Authorization to work in the United States without restriction or sponsorship
- Experience or education in Biology, Chemistry, or related field
- Strong attention to detail
- 1-3+ years of customer service experience
- Proficiency with Microsoft Word, Outlook, Excel, etc.
- Professional communication skills
Responsibilities
- Reviews emails from project management team and works with lab staff to respond
- Reviews shipping status and due dates for incoming subcontracted jobs. Work with Project Management to address as needed
- Assists management with identifying issues early and addressing them
- Manages tracking and shipping of samples to subcontract laboratories and throughout the laboratory network as needed.
- Records upcoming projects in department tracking spreadsheet.
- Runs Excel reporting
- Assists with any other tasks as assigned
- Demonstrates and promotes the company vision
- Regular attendance and punctuality
- Attend meetings within the laboratory
- Cross-training and/or assisting other departments
- Additional duties as assigned
Benefits
- comprehensive medical coverage
- life and disability insurance
- 401(k) with company match
- paid holidays
- paid time off
- dental and vision options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
