Laboratory Quality Coordinator

Sutter Health•Modesto, CA

2d•$62 - $77•Hybrid

About The Position

Assists in maintaining and continually improving the laboratory's Quality Management Program (QMP), to include monitoring, reporting and assessing performance-related information. Functions as a subject matter expert; advises on all aspects of the Lab's Quality Control Program, Process Management and External/Internal Assessments (i.e. proficiency testing and surveys/inspections). Investigates, reports and facilitates resolution of non-conforming events. Provides data and reports to support the quality review activities of the Medical and Operations Management teams, ensuring continual improvement of operational quality and service. Facilitates the design and validation of efficient workflow processes. Conducts, and participates in, quality-related meetings. Develops a variety of QMP documents (process maps/tables, procedures and forms) Supports regulatory compliance and accreditation readiness by coordinating or completing activities to fulfill requirements. Promotes a culture of quality by educating others. Facilitates complete and compliant management of records as applicable to assigned Lab section(s) If assigned to Point-of-Care, responsible for coordinating all internal and external laboratory services performed as part of the specified point of care (POC) program sites. Responsible for validity of test results, result reporting, specimen handling, and maintenance of department POC and competency records.

Requirements

Graduate of an accredited Clinical Laboratory Scientist program or Bachelor's Degree in Biology or related-field.
CA Licensed Clinical Laboratory Scientist (CLS)
5 years recent relevant experience
Demonstrated knowledge and technical competence in quality systems, project management and regulatory compliance.
Knowledge of 1988 Clinical Laboratory Improvement Amendments (CLIA ’88) - federal certification requirements and standards, and State, Federal Accrediting Agency.
Knowledge of California Business and Professional Codes (BPC), Chapter 3, Title 17; Chapter 2 of California Code of Regulations (CCR), Codes of Federal Regulation (CFR) and any other governing the practice of laboratory medicine.
Knowledge of quality practices and procedures within a clinical laboratory environment, including knowledge of Chemistry, Hematology, Point of Care, Microbiology, and Transfusion Medicine.
Well-developed analytic and software skill.
Working knowledge of Lab Information system (LIS) and hospital electronic medical record systems.
Ability to organize and prioritize job duties and assigned tasks for completion within expected timeframes
Ability to accurately, precisely, and reliably perform job duties and assigned tasks.
Demonstrates critical thinking skills, sound judgment, and problem solving relevant to assigned duties.
Capable of shifting focus between projects fluidly and communicate effectively.
Ability to appropriately respond to: 1) changes in work priority 2) unexpected situations or problems such as equipment failures.
Ability to maintain confidentiality, utilizes Sutter protective measures for secure data storage and transmission.
Ability to follow standard practices, processes, and procedures in sequence.
Knowledge of applicable local/state/federal regulations, codes, policies, and procedures aimed at ensuring the privacy and safety of patients.

Responsibilities

Maintaining and continually improving the laboratory's Quality Management Program (QMP)
Monitoring, reporting and assessing performance-related information
Advising on all aspects of the Lab's Quality Control Program, Process Management and External/Internal Assessments
Investigating, reporting and facilitating resolution of non-conforming events
Providing data and reports to support quality review activities
Facilitating the design and validation of efficient workflow processes
Conducting and participating in quality-related meetings
Developing a variety of QMP documents (process maps/tables, procedures and forms)
Supporting regulatory compliance and accreditation readiness
Promoting a culture of quality by educating others
Facilitating complete and compliant management of records
Coordinating all internal and external laboratory services performed as part of the specified point of care (POC) program sites (if assigned to Point-of-Care)
Ensuring validity of test results, result reporting, specimen handling, and maintenance of department POC and competency records (if assigned to Point-of-Care)