Laboratory Process Technician

TriHealth•Cincinnati, OH

12d•Onsite

About The Position

Join TriHealth as a Lab Processing Technician! Are you detail-oriented and passionate about supporting quality patient care? In this role, you’ll serve as a key liaison for laboratory services, ensuring accurate specimen handling, labeling, and tracking throughout the TriHealth system. You’ll also assist with order entry, compliance documentation, and provide exceptional customer service to patients and healthcare teams. If you thrive in a fast-paced environment and value precision, we’d love to have you on our team!

Requirements

High School Diploma or GED (Required)

Nice To Haves

1–2 years in a hospital lab setting (Preferred)
Formal Phlebotomy training (Preferred)
Laboratory terminology (Preferred)
Specimen handling (Preferred)
Data entry and Windows software (Preferred)
HIS and LIS systems (Preferred)
Certified Phlebotomy Technician (Preferred)

Responsibilities

Serves as laboratory liaison for an extensive variety of customers receiving services from TriHealth
Responsible for proper labeling, aliquoting, packaging and tracking of specimens through entire TriHealth Laboratory system and dispatching specimens to the appropriate referral laboratory
Making and receiving telephone calls to/from customers of TriHealth to provide diagnostic laboratory services, gather necessary data for service and billing, to answer questions and resolve issues
Responsible for the completion of paperwork to meet compliance guidelines set by the OIG which include the accurate interpretation and transcription of physician orders and LIS/HIS order entry
Procures quality specimens from adult, geriatric, pediatric and infant patients for diagnostic testing according to CLIA, JCAHO and CAP guidelines
Prioritize, organize, and manage workload effectively
Ensure accuracy, quality, and completeness of work
Handle complex assignments and delegate tasks as needed
Demonstrate strong judgment and problem-solving skills
Maintain thorough knowledge of procedures and quality assurance, including required documentation