About The Position

The Laboratory Operations & Technical Supervisor coordinates and oversees the daily operations of laboratory and research support areas to ensure efficient workflow and effective support of research and technical activities. The position supervises and organizes the work of research support technicians and manages the day-to-day functioning of laboratory spaces to ensure that activities are conducted safely, efficiently, and in alignment with program priorities. The supervisor is responsible for maintaining laboratory equipment, instrumentation, and technical infrastructure required to support research and development activities. This includes overseeing the condition and functionality of laboratory systems, coordinating maintenance and repairs, and implementing modifications or improvements to equipment and laboratory facilities when necessary to enhance operational efficiency and research capability. The Laboratory Operations & Technical Supervisor maintains quality control documentation, equipment records, and operational logs to ensure compliance with laboratory standards, safety practices, and institutional requirements. The position ensures that accurate records are maintained for laboratory equipment, procedures, and operational activities to support accountability, reliability, and consistent laboratory performance. The position works closely with internal and external laboratory users, including faculty, researchers, visiting technical personnel, and research partners. The supervisor consults with users to coordinate laboratory scheduling, equipment set-ups, and operational requirements to support research and testing activities. The position also organizes and facilitates training and orientation for laboratory users to ensure proper use of equipment, adherence to laboratory procedures, and safe operation of laboratory facilities. In collaboration with the NYCST leadership team, the Laboratory Operations & Technical Supervisor contributes to operational planning and budget development related to laboratory activities. This includes identifying equipment needs, planning for maintenance and repair requirements, and assisting with resource planning to ensure that laboratory infrastructure continues to support current and future research initiatives. The Laboratory Operations & Technical Supervisor performs additional related duties as necessary to support laboratory operations, research activities, and the overall mission of the program. While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

Requirements

  • Bachelor’s Degree and 2-4 years experience in laboratory settings, or combination of education and experience.
  • Ability to advocate for individuals from a broad range of backgrounds.
  • Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.

Nice To Haves

  • Master’s degree and experience in laboratory setting.

Responsibilities

  • Coordinates and oversees the daily operations of laboratory and research support areas.
  • Supervises and organizes the work of research support technicians.
  • Manages the day-to-day functioning of laboratory spaces.
  • Maintains laboratory equipment, instrumentation, and technical infrastructure.
  • Oversees the condition and functionality of laboratory systems.
  • Coordinates maintenance and repairs of laboratory equipment.
  • Implements modifications or improvements to equipment and laboratory facilities.
  • Maintains quality control documentation, equipment records, and operational logs.
  • Ensures accurate records are maintained for laboratory equipment, procedures, and operational activities.
  • Works closely with internal and external laboratory users to coordinate scheduling, equipment set-ups, and operational requirements.
  • Organizes and facilitates training and orientation for laboratory users.
  • Contributes to operational planning and budget development related to laboratory activities.
  • Performs additional related duties as necessary to support laboratory operations, research activities, and the overall mission of the program.

Benefits

  • Comprehensive health care options
  • Generous retirement contributions
  • Access to wellness programs
  • Employee discounts with local and national retail brands
  • Three weeks of vacation
  • 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.
  • Two additional floating holidays
  • Tuition-free Extramural Study and Employee Degree Program
  • Tuition aid for external education
  • Cornell Children's Tuition Assistance Program
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