Laboratory Manager

Medical University of South Carolina • Camden, NJ

5d • Onsite

About The Position

The Laboratory Manager is responsible for overseeing daily operations of the clinical laboratory, ensuring high-quality testing, regulatory compliance, and efficient workflow. This role requires a certified Medical Laboratory Scientist (MLS) with at least five years of generalist or a certified Medical Lab Technician (MLT) with at least 10 years of experience and a strong foundation in clinical laboratory science. The Manager provides administrative and technical guidance, supports staff development, and collaborates with leadership to maintain excellence in laboratory services.

Requirements

• Bachelor of Science (BS) degree in Clinical Laboratory Science from a NAACLS accredited program or Bachelor of Science in a Biological or Physical Science meeting CLIA Federal requirements for Technical Consultant.
• ASCP Board of Certification (BOC) or American Medical Technologist (AMT) as a Medical Laboratory Scientist (MLS) or Medical Laboratory Technician (MLT). If MLT certified, MLS certification must be obtained within 6 months of hire.
• Minimum of 5 years of experience as a generalist in a clinical laboratory setting.
• Minimum of 3 years of experience in oversight of laboratory quality and regulatory compliance.
• Comprehensive knowledge of clinical laboratory procedures and instrumentation, including regulatory oversight of all operations.
• Strong leadership, organizational, and problem-solving skills.
• Proficiency with Laboratory Information Systems (LIS) and electronic health records (EHR).
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities in a dynamic healthcare environment.
• Ability to lead CAP survey readiness initiatives.
• Ability to stand or walk for extended periods (up to 8–12 hours per shift).
• Frequent bending, reaching, and stooping to access equipment, supplies, and specimens.
• Ability to climb small step stools or ladders to retrieve items from shelves.
• Fine motor skills to handle small instruments, pipettes, and delicate laboratory equipment.
• Ability to perform precise hand movements for specimen preparation and microscopic work.
• Close vision to read labels, test results, and computer screens.
• Ability to distinguish colors and clarity for interpreting test reactions and stains.
• Use of a microscope for extended periods, requiring visual acuity and concentration.
• Ability to lift and carry up to 25–30 pounds occasionally (e.g., reagent boxes, equipment).
• Transporting specimens, supplies, and waste materials within the laboratory.
• Ability to hear and speak clearly to communicate with colleagues, physicians, and other healthcare staff.
• Use of telephones, intercoms, and verbal communication in noisy environments.
• Ability to concentrate and focus in a fast-paced, high-stakes environment.
• Capacity to handle stress, multitask, and make decisions under pressure.
• Maintain emotional resilience when working with critical or time-sensitive patient data.

Nice To Haves

• MBA, MHA, or applicable graduate degree supporting department operations.
• Prior leadership or supervisory experience preferred.

Responsibilities

• Manage daily laboratory operations across all testing areas (e.g., Chemistry, Hematology, Microbiology, Blood Bank).
• Supports coordination of staffing schedules, workload distribution, and shift coverage.
• Monitor and report turnaround times, test volumes, and workflow efficiency to the lab director and associated administrators.
• Ensure compliance with CLIA, CAP, OSHA, and other regulatory standards.
• Provide technical support and troubleshooting for high-complexity testing.
• Supports technical specialists in the review and validation of test results for accuracy and clinical relevance.
• Orchestrates implementation and validation of new instruments and methodologies, collaborating with vendors and project managers.
• Ensures new and updated standard operating procedures (SOPs) are implemented and readily accessible for Care Team Member use.
• Oversee quality control and quality assurance activities for designated laboratories.
• Organizes and engages in internal audits, proficiency testing, and inspection readiness.
• Ensure proper documentation of maintenance, calibration, and QC logs.
• Responsible for monthly reporting of quality metrics to the division laboratory director and division quality coordinator.
• Supervise and mentor laboratory staff, including onboarding and training.
• Conduct performance evaluations and competency assessments.
• Foster a collaborative and professional work environment.
• Develops aligned professional development activities to current workforce and department needs and initiatives.
• Responsible for the hiring and human resource management of all laboratory personnel associated with the designated laboratory.
• Serve as a liaison between laboratory staff, management, and clinical teams.
• Participate in interdisciplinary meetings and contribute to patient care planning.
• Communicate effectively with providers regarding test results and laboratory capabilities.
• Ensure safe, accurate, and timely laboratory services.
• Promote integrity, mentorship, and continuous improvement.
• Advocate for equitable access to quality laboratory services.
• Commit to lifelong learning and ethical leadership.

Benefits

• Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level