Laboratory Manager

Quest Diagnostics•Cleveland, OH

16d•$86,350•Onsite

About The Position

Has the overall responsibility for the planning, coordination, evaluation, and supervision of all technical and/or operational activities and staff members in the laboratory. Responsible for operating the lab with the highest quality, safety and integrity in an efficient and economical manner.

Requirements

Minimum of eight (8) years laboratory experience with at least four (4) years direct supervisory experience in a clinical laboratory.
The normal performance of duties may require lifting and carrying objects: Objects 1 to 10 pounds are lifted and carried frequently; objects 11 to 25 pounds are lifted and carried occasionally; objects 36 to 50 pounds are seldom lifted or carried and objects over 50 pounds are not to be lifted or carried without assistance.
Ability to sit or stand for long periods of time.
May be required to use a wide variety of manual and automated pipettes and laboratory instruments and apparatuses all of which demand significant manual dexterity.
Comprehensive theoretical and operational job knowledge in designated specialty required.
Knowledge of organizational/departmental policies and procedures.
Proven leadership and problem-solving skills.
Must be detail-oriented, have the ability to work independently, establish work priorities and to handle several tasks simultaneously for maximum department efficiency.
Interpersonal and communication skills necessary to deal courteously and effectively with employees, co-workers and clients.
Ability to deal with client information in a confidential manner.
Proficiency in Microsoft Office (Word, Excel and Outlook) and Laboratory Information Systems.

Nice To Haves

Responsibilities

Plan, assign and direct work in the laboratory.
Serve as liaison with other areas as needed.
Mentor and support direct reports in their responsibilities and functions.
Identify and implement training programs as necessary to ensure they receive training in supervisory skill development.
Define, coordinate and monitor quality assurance programs and supervise activities of the department Quality Coordinator/Representative.
Ensure quality control and compliance procedures are followed and QC reports are up to date.
Oversee plans and preparations for inspections.
Oversee staffing of all personnel in the laboratory.
Effectively maintain quality staffing by interviewing, hiring, training and providing staff development through performance evaluation and corrective counseling.
Identify future needs in terms of staff, equipment, and facilities.
Submit appropriate documentation for procurement of such.
Review test performance, drive process improvements and project management.
Prepare and submit required reports to meet established deadlines.
Manage test database.
Ensure departmental standard operating procedures and database accurately reflects the current process.
Coordinate R&D activities as they relate to operations and actively participate on subspecialty committees, corporate committees and business unit committees as needed.
Develop annual budget and manage department costs and resources to adhere to budget.
Resolve problems through interaction with clients.
Define, coordinate and monitor EHS programs and supervise activities of the Department Safety Coordinator.
Ensure EHS regulatory standards and safety procedures are followed.
Oversee plans and preparations for inspections.
Maintain laboratory areas and equipment in a safe, functional and sanitary condition.
Adheres to all established CLIA, HIPAA, OSHA and laboratory safety requirements.
Required to use (a) personal protective equipment, (b) engineering controls and/or (c) work practice controls as directed by management.
Participate in government or regulatory agency inspections.
Other duties as assigned.
This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.

Benefits

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!