Laboratory Director

ALS • Middletown, PA

3d • Onsite

About The Position

The Laboratory Manager will be responsible for the sustainable financial and commercial performance of the nominated business. They will be responsible for strategic and business planning and the execution of those plans. The Laboratory Manager will be responsible to ensure the business meets all local federal government compliance and ALS government requirements.

Requirements

• Bachelor’s Degree in Science and/or Business
• Minimum 10 years’ previous laboratory and/or business experience, including not less than 3 years’ in a management role.
• Alignment to the company’s core values and culture
• Passion for science, technology and innovation
• Demonstrate ability to foster a strong team dynamic
• Ability to think strategically and execute on projects
• A client focussed business style and ability to develop relationships
• Demonstration of a learning mindset
• Strong self-awareness and communication skills
• Mental agility – ability to understand and solve complex problems
• People agility – ability to maximize outputs from a diverse range of people
• Tolerance for uncertainty or ambiguity
• Ability to be assertive and implement change
• Ability to work under pressure and meet deadlines
• Time management skills
• Strong leadership attributes
• Business acumen – strategic planning, business planning and knowledge of financial instruments
• Ability to travel when and as required
• Contributes actively to team discussions
• Professional image
• Any tasks assigned by Regional Manager
• Ability to travel when and as required
• Must be able to work on computer while sitting for up to 8 hours per day.
• Eligibility To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

Nice To Haves

• Occasionally lift and/or move up to 50 pounds and lift and/or move heavier loads with assistance.

Responsibilities

• Management of Environmental laboratory, plus any regional service centers
• Aligning the business to the ALS purpose; Science. Assurance. Sustainability.
• Aligning the business to the company’s core values: Safe, Resilient, Curious, Committed, Caring, Honest
• Aligning the business to the ALS strategic themes, client centricity, growth, innovation and technology and ALS way
• Aligning the business to the ALS brand promise; Right solutions Right partner
• Participation in the formulation of regional strategy and business plans
• Strategic and business planning for the business unit
• Ensure the business execute on the strategic plan and business plan objectives to achieve targets
• Alignment to a low to cost produce product positioning strategy
• Achieving budgeted financial performance and sustained profitable growth
• The preparation of annual budgets
• Managing CAPEX and OPEX to meet business needs
• Manage cost control, labour management and operational performance of the business unit
• The management of debt collection and cash conversion
• Final approval of accounts payable
• Supporting the ALS brand position of technical leadership in the market
• Development and maintenance of client relationships
• Management of turnaround time performance and client service
• Providing timely and high-quality service to clients
• The development of a client service culture that supports high levels of client retention and share of market
• The development and execution of a sales & marketing strategy that targets new client acquisition
• The development and execution of a business development strategy that positions the business for high levels of performance and growth
• The development and implementation of a pricing strategy that facilitates business goals.
• Managing formal client feedback mechanisms – NPS and/or client survey
• Builds trust within the team
• Takes ownership of business-critical initiatives
• Ensure that the staff structure and capabilities can facilitate current and future business needs including succession planning.
• Lead a framework for staff engagement, development and learning
• Holds staff accountable for outcomes
• Staff development to meet the current and future needs of the business
• Succession planning to support the continuing success of the business
• Management of the Performance Management Review framework and fulfilment of its goals
• Ensure direct reports have suitable skills and training for the roles they are fulfilling, including mentoring to direct reports.
• Ensuring appropriate human resources management practices are developed and maintained
• Compliance with regulatory and ALS policy requirements for governance
• Ensure legislative and best practise compliance issues are observed
• Adhere to the ethical and compliance requirements of the ALS Limited brand and all associated policies
• Ensuring that the quality of data produced and the methodology used is maintained at a level that meets or exceeds company and market acceptable standards (based on ISO17025, NELAC etc).
• Ensure the integrity of the laboratory’s quality system is maintained and further developed.
• Assessing the results of quality audits and client complaints and implementing improvements as required.
• Foster a working environment that aims to increase quality, safety, productivity and efficiency through upgrading technologies, methodologies and innovative processes
• Managing and supporting the development of a diverse workforce
• Alignment and support towards ALS’ carbon reduction strategy
• Support towards the social commitments of the organization
• The submission of a monthly report appropriate to the role
• The submission of quarterly business plan updates for the business unit
• Provide local representation and leadership in any major contract negotiations (including leases).
• Be present as the lead person on site for all legal requirements.
• Other duties related to the successful operation and administration of the business, or required by the Regional or General Manager

Benefits

• We invest in our people with programs and opportunities that help you build a diverse career with us.
• We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.
• Reasonable adjustments to support candidates throughout the recruitment process are available upon request.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager