Laboratory Assistant

Vitruvian Health•Cleveland, TN

About The Position

Under the general supervision of Laboratory Phlebotomy Management, the Laboratory Assistant performs laboratory procedures promptly and accurately according to hospital policies and departmental procedures. The role performs clerical duties, clinical specimen accessioning, sample sorting, and patient-information data entry in a fast-paced, high-throughput environment while following established standard operating procedures. The position may involve stressful conditions and multitasking. The Laboratory Assistant communicates with patients and visitors with care, works independently and collaboratively with laboratory technical staff and external customers, and maintains the confidentiality of hospital and patient information. Additional clerical duties include faxing, answering phones, operating the pneumatic tube system, using a computer to register and order reference laboratory tests from other healthcare facilities, and performing other duties assigned by the Phlebotomy Manager, Lab Manager, or Lab Director.

Requirements

  • High school diploma; diploma or transcripts are required upon hire.
  • Strong computer skills.
  • Manual dexterity and good eye-hand coordination.
  • Ability to distinguish sounds in the low-to-high range to assure proper operation of clinical equipment.
  • Ability to communicate by telephone with other healthcare providers to obtain or give information critical to patient care.
  • Visual acuity, basic mathematical skills, and color discrimination ability.
  • Ability to obtain and interpret pertinent information in terms of patients’ age-appropriate needs.
  • Good communication skills and the ability to work independently and as part of a team.

Nice To Haves

  • One year of hospital experience.
  • Prior customer service experience.

Responsibilities

  • Perform laboratory procedures in a timely and accurate manner according to hospital policies and departmental procedures.
  • Perform clerical duties, clinical specimen accessioning, and sample sorting according to established standard operating procedures.
  • Enter patient information accurately and promptly.
  • Communicate with patients and visitors in a caring manner and work with laboratory technical staff and external laboratory customers.
  • Maintain the confidentiality of hospital and patient information.
  • Fax documents, answer phones, and operate the pneumatic tube system.
  • Use a computer to register and order reference laboratory tests from other healthcare facilities.
  • Perform other duties assigned by the Phlebotomy Manager, Lab Manager, or Lab Director.
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