About The Position

For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. LifeLabs is passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services, operating Canada's first commercial genetics lab and the country's largest online patient portal. Annually, over 112 million laboratory tests are processed by a team of more than 6,000 professionals dedicated to high-quality testing. The company emphasizes its core values of caring, agility, teamwork, and a customer-centered approach, and is committed to diversity, equity, and inclusion. As a Laboratory Assistant, the role involves the specimen collection process, from patient greeting to specimen preparation for transportation, making a direct impact on patients' lives.

Requirements

  • Completion of a recognized Medical Laboratory Assistant program or equivalent related experience such as working as a healthcare professional with previous training or experience in phlebotomy, intravenous infusion and/or intravenous therapy (e.g. nurses, infusion therapist, cardiac technologist etc.).
  • Proficient data entry skills.
  • Excellent communication, interpersonal and customer service skills.
  • Ability to work independently and as part of a team.
  • Ability to maintain the strictest standards of patient privacy and confidentiality.
  • Ability to effectively relate to patients and health care providers.

Nice To Haves

  • ECG training or experience is an asset.

Responsibilities

  • Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
  • Perform phlebotomies, connect/disconnect holter monitors, 24- hour blood pressure monitoring, and perform ECG tracings.
  • Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
  • Maintain client relationships, including responding to inquiries and following up on requests.
  • Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
  • Prepare specimens for transportation and testing.

Benefits

  • Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
  • Retirement Savings Plan
  • Vacation and Wellness Days
  • Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
  • Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

Associate degree

Number of Employees

1-10 employees

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