Laboratory Assistant - Serology - Mineola

NYU Langone Health • Mineola, NY

3d • Onsite

About The Position

NYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center offering sophisticated diagnostic and therapeutic care. We are a major regional healthcare resource committed to medical education and research, providing a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values, striving to be a place where talented faculty, staff, and students of all identities can thrive. This role is responsible for screening and accessioning specimens into LIS, reconciling specimen information, managing LIS work queues, quality control/audits, and coordinating specimen transport. The successful candidate will process all samples according to NYU policy and procedure.

Requirements

• High School Graduate
• 0 to 6 months experience in laboratory
• Excellent communication skills
• Excellent computer/data entry skills
• Qualified candidates must be able to effectively communicate with all levels of the organization.

Nice To Haves

• 0 to 6 months experience in laboratory
• Prior accessioning experience
• Knowledge of medical terminology

Responsibilities

• Accepts specimens from delivery person, window or pneumatic tube system.
• Ensures log/manifest matches actual specimens received and signs off on all received specimens when required.
• Verifies that each specimen is accompanied by LIS barcode label or demographic label and acceptable requisition.
• Confirms each specimen is appropriate for the test requested.
• Verifies that each specimen label is complete with name, medical record number and all required information as per standard operating procedure.
• Verifies that the identifying information on the label matches that on the requisition and that the information on the requisition is complete and accurate.
• Notifies appropriate personnel in cases of unacceptable samples (e.g., mislabeled, unlabeled, discrepant information) and documents according to department specific procedures.
• Resolves problems with specimen receipt and appropriateness of test requisitions/samples when possible and according to SOP.
• Timely processing of all samples.
• Accessions (receives), sorts, racks, and distributes specimens according to established procedures, observing special comments and instructions.
• Processes stats and specimens with time-sensitive protocols in a timely manner.
• Notifies appropriate house staff and pathologists of frozen section cases.
• Labels specimens with LIS labels correctly as required.
• Delivers specimens and labels to the appropriate laboratory or instrument.
• Registers patients and places orders based on manual requisitions or as corrective action for improperly placed orders entered by providers.
• Answers telephones, provides customer service to Laboratory and Medical staff, converses courteously, and directs calls professionally.
• Responds promptly to laboratory and medical staff who come to the laboratory.
• Provides accurate information to inquiries from the medical staff.
• Faxes results to physicians' offices or other institutions as per policy.
• Responds promptly to requests from providers (e.g., STATs and Add On requests).
• In the absence of customer service personnel, communicates critical values to provider as per policy.
• Enters required pre-analytic information into the medical record at accessioning (source, volume, tube#, etc.).
• Centrifugation of samples as required and placement on automated test platforms as per protocol.
• May include removing caps from tubes of blood and body fluid.
• Arrange courier pickups as needed (portal and/or phone).
• Cleans all laboratory work surfaces and assigned areas in accordance with laboratory protocols and documents as required.
• Maintains an organized workspace and restocks supplies as needed.
• Notifies supervisor of any shortage of supplies.
• Follows all safety requirements for PPE and the utilization of engineering controls to maintain a safe work environment.
• Participates in the training of new lab accessioning staff.
• Perform other duties as assigned.
• Process and prepare patient specimens for referral to outside laboratories, ensuring accurate labeling, documentation, packaging, and shipping in compliance with laboratory procedures and regulatory requirements.
• Verify test orders, maintain specimen integrity and turnaround expectations, track send-out status and results, and communicate effectively with laboratory staff, couriers, and reference labs to resolve discrepancies.

Benefits

• Comprehensive benefits and wellness package
• Robust support system for any stage of life
• Financial security benefits
• Generous time-off program
• Employee resources groups for peer support
• Holistic employee wellness program focusing on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED