Certified Phlebotomy Technician (CPT) Laboratory Assistant III

Sutter Health•Modesto, CA

12d

About The Position

The Laboratory Assistant III performs duties supporting the analysis of laboratory quality control and patient specimens, along with quality assurance tasks related to the analytical phase of laboratory workflow. The role operates, maintains, and performs basic troubleshooting of laboratory analyzers used for waived and moderate-complexity testing. The position collects blood specimens and interacts compassionately and effectively with patients of diverse ages and backgrounds. It receives, handles, and processes laboratory specimens; completes computerized patient registration and test-order entry tasks; and performs basic post-analytic duties such as distributing reports and storing or retrieving specimens. The Laboratory Assistant III also guides phlebotomists and laboratory assistants to support effective workflow and timely problem resolution, while following applicable regulations and procedures to protect patient privacy and safety.

Requirements

High school diploma or General Education Diploma (GED).
California Licensed Certified Phlebotomy Technician (CPT) I or II.
Two years of recent relevant experience.
Knowledge of laboratory test ordering, blood specimen collection, patient interaction, biological specimen handling and processing, and waived and moderate-complexity testing.
Ability to perform duties and assigned tasks accurately, precisely, and reliably.
Ability to organize and prioritize duties and tasks for completion within expected timeframes.
Ability to respond appropriately to changes in workload, unexpected problems such as equipment or information-system failures, shift handoffs, STAT orders, specimen-integrity issues, and pending-log or priority reviews.
Ability to follow standard practices, processes, and procedures in sequence and knowledge of regulations and procedures related to patient privacy and safety.
Critical-thinking and decision-making skills, including the ability to recognize and appropriately escalate complex or unusual deviations, problems, occurrences, and outcomes.
Effective verbal and written communication skills and ability to collaborate and communicate current, factual, and relevant work information.

Responsibilities

Support analysis of laboratory quality control and patient specimens.
Perform quality assurance tasks related to the analytical phase of laboratory workflow.
Operate, maintain, and perform basic troubleshooting of analyzers used for waived and moderate-complexity testing.
Collect blood specimens and interact with patients of diverse ages, backgrounds, values, beliefs, and behaviors.
Receive, handle, and process specimens submitted for laboratory testing.
Complete computerized tasks related to patient registration, test-order entry, specimen collection, specimen receiving, and processing.
Perform basic post-analytic tasks, including distributing reports and storing or retrieving specimens.
Provide guidance to phlebotomists and laboratory assistants to promote effective workflow and rapid problem resolution.
Follow applicable local, state, and federal regulations, codes, policies, and procedures to ensure privacy and safety.