Laboratory Assistant II - Overnight PT

Orlando Health•Orlando, FL

About The Position

The Laboratory Assistant performs specimen receiving and processing duties, registers patients, enters orders into the computer system, centrifuges specimens, labels and aliquots samples, delivers samples to testing sites, and stores samples, slides, blocks, and related materials. The role supports patient registration and reimbursement requirements, specimen handling, laboratory operations, customer service, and compliance with hospital and laboratory policies and regulatory requirements. The assistant may also help with bone marrow collection and processing and may perform phlebotomy after the required competency has been approved.

Requirements

High school diploma or GED equivalency.
Two years of laboratory experience or patient care experience.
A current student pursuing a higher education degree or certification in a science field, such as nursing, medical technology, pre-med, or a related clinical field, may substitute for up to two years of the required experience.
Excellent interpersonal skills to work cooperatively with team members and respond to customer phone calls.

Responsibilities

Support patient registration and third-party reimbursement requirements and regulations.
Maintain department supplies and customer supply orders.
Apply knowledge of specimen collection and handling requirements.
Perform departmental functions using hospital and laboratory information systems, including downtime procedures, specimen processing and transportation, billing, reference testing, and scheduling.
Maintain positive customer service relationships and proactively respond to customer service issues.
Process pathology specimens as appropriate.
Train staff as required.
Work flexible hours to meet departmental needs.
Cooperate with team members and respond to customer phone calls.
Assist with maintaining and cleaning laboratory equipment, including refrigerators and centrifuges.
Follow established policies and procedures to meet regulatory and accrediting agency requirements.
Maintain regular, punctual attendance and comply with Orlando Health policies and applicable standards.
Maintain an active role in the laboratory Quality Improvement Program.
Support productivity, customer satisfaction, and profitability.
Document specimen quality issues.
Follow infection control and safety practices and maintain a clean, organized work area.
Maintain confidentiality of patient records and hospital and departmental matters.
File reports and requisitions.
Assist with charting and report distribution by telephone, fax, or other appropriate means.
Read and understand physicians' laboratory test orders.
Schedule Pathologists, Histotechnicians, or Transportation Representatives as needed.
Assist with bone marrow collection and processing.
Perform phlebotomy as necessary after approved competency is on file.