Laboratory Assistant II

AdventHealth•Mission, TX

5d•Onsite

About The Position

Responsible for performing a variety of laboratory support procedures in assigned laboratory areas, including phlebotomy, specimen collection, specimen processing, and laboratory support functions within clinical and anatomical pathology. This position supports accurate and timely processing of specimens for testing and analysis while maintaining compliance with quality, safety, regulatory, and departmental standards. The role contributes to efficient laboratory operations through customer service, equipment maintenance, inventory management, clerical support, employee training, and continuing education requirements.

Requirements

Technical skills and aptitudes related to laboratory procedures and processes performed within the assigned work area.
Ability to communicate effectively in English, both verbally and in writing, with patients, staff, providers, and customers in a professional manner.
Ability to read, interpret, and apply written procedures, technical information, and numerical data.
Ability to comprehend, reason, problem solve, match information, and exercise sound judgment within established guidelines.
Ability to learn and utilize laboratory information systems, computer applications, and related technology platforms.
Basic computer skills and proficiency with Microsoft Office applications.
Ability to maintain confidentiality and handle sensitive information appropriately.
Ability to safely handle biological specimens, hazardous chemicals, and laboratory materials.
Knowledge of specimen collection, specimen processing, and laboratory operations.
Strong customer service and interpersonal skills.
Ability to organize work, manage multiple priorities, and maintain attention to detail.
Ability to work independently and collaboratively within a team environment.
Commitment to quality, safety, accuracy, and continuous learning.
High School Diploma or Equivalent required.
Six months of relevant healthcare experience required.

Nice To Haves

Technical or Vocational School training preferred.
Completion of a Phlebotomy Training Program preferred.
Six months of AdventHealth laboratory experience preferred.
Driver's License preferred.
Phlebotomy Technician (PBT-ASCP) certification preferred.
Medical Laboratory Associate (MLA-ASCP) certification preferred.

Responsibilities

Performs specimen collection activities, including venipuncture and capillary blood collection, according to established laboratory procedures.
Collects patient, physician, and test order information to establish and maintain accurate patient records.
Verifies patient identification, insurance information, credentials, and testing requirements.
Receives, labels, processes, centrifuges, aliquots, stores, and transports patient specimens according to established laboratory procedures.
May perform point-of-care testing, including quality control, maintenance, troubleshooting, documentation, and result reporting.
May perform blood and blood component processing, storage, shipping, modification, and compatible product selection utilizing validated Transfusion Information Systems.
Provides clerical, receptionist, and customer service support, including answering telephones and assisting patients, providers, and laboratory customers.
Maintains laboratory equipment, workspaces, and supplies through cleaning, disinfection, inventory control, and stocking activities.
Participates in laboratory and organizational performance improvement initiatives.
Assists with training, onboarding, and support of new laboratory team members as assigned.
Provides customer service support and assists in resolving issues within established guidelines.
Handles hazardous waste, biological specimens, chemicals, and related materials in accordance with safety standards and regulatory requirements.
Maintains compliance with Chemical Hygiene, Infection Prevention, Personal Protective Equipment, and laboratory safety policies.
Completes required continuing education, departmental training, and competency assessment requirements.
Performs other duties as assigned.