Laboratory Assistant II - Float

Springfield Clinic

About The Position

The Laboratory Assistant II - Float performs waived laboratory testing, interprets, documents, and reports results, and performs EKGs and point-of-care testing under general supervision and in accordance with established policies and procedures. The position provides the point of entry for specimens arriving at the laboratory and collects, labels, processes, and distributes patient specimens for testing. It also involves patient registration and test data entry, monitoring supply levels in specimen processing and collection areas, and performing additional clinical duties as required. The employee reports to the Laboratory Manager or Supervisor. A high school diploma or equivalent is required. Experience in phlebotomy, as a medical assistant, or in another related medical program is preferred. After three months of employment at the Clinic, the employee should be fully capable of performing as a laboratory assistant. The role requires good oral and written communication skills and excellent customer service. Work takes place in a professional office environment and routinely involves standard office equipment.

Requirements

High school graduate or equivalent.
Good oral and written communication skills.
Excellent customer service.
Ability to collect and process specimens, perform waived tests, and follow established policies and procedures.
Ability to operate and maintain laboratory equipment and instruments and meet turnaround-time expectations.
Ability to troubleshoot minor equipment issues and manage simultaneous tasks accurately and efficiently.
Ability to comply with quality-control, preventive-maintenance, safety, and competency requirements.

Nice To Haves

Experience in phlebotomy, as a medical assistant, or in another related medical program is preferred.

Responsibilities

Collect blood specimens using age-appropriate skills; identify patients, select venipuncture equipment based on patient age, and label specimens according to policy.
Communicate with patients and families as appropriate for age and maintain patient safety.
Properly collect specimens, including patient preparation, collection technique, specimen requirements, and transportation; demonstrate and use available specimen-collection safety equipment appropriately.
Label, process, and distribute patient specimens according to established procedures; verify specimen requirements and ensure proper processing.
Prioritize workload, handle STAT requests to meet turnaround-time expectations, and deliver specimens to the appropriate departments promptly.
Perform waived laboratory tests according to standard operating policies and procedures.
Verify that returned self-collected specimens meet specimen requirements and labeling guidelines.
Perform PAS duties as needed.
Operate and maintain equipment, instruments, and tools accurately and efficiently according to standard operating policies and expected turnaround times.
Troubleshoot minor instrumentation and equipment issues, resolve problems, perform simultaneous tasks accurately and efficiently, and adapt to daily workload expectations.
Comply with quality-control and preventive-maintenance procedures, meet deadlines, and maintain current competency assessments.
Identify situations that may adversely affect quality patient care and initiate problem resolution.
Monitor daily reagent and supply use and maintain established inventory levels, using time and supplies efficiently.
Participate in training new employees.
Maintain a positive attitude and professional behavior when interacting with patients and employees.
Comply with Springfield Clinic incident reporting policies and procedures and required OSHA and Springfield Clinic training.
Provide excellent customer service and adhere to Springfield Clinic’s Code of Conduct and Ethics Standards.
Perform other job duties as assigned.