Laboratory Assistant II

Orlando Health•Orlando, FL

About The Position

The Laboratory Assistant II performs laboratory support functions in a healthcare environment. Duties include patient registration and order entry; receiving and processing specimens; centrifuging, labeling, and aliquoting samples; delivering specimens to testing areas; and storing samples, slides, blocks, and other laboratory materials. The position also supports pathology specimen processing, laboratory supply management, equipment upkeep, customer service, staff training, and compliance with laboratory, safety, regulatory, accreditation, and organizational requirements. This is a pool position scheduled for Saturdays and Sundays, with 8-hour shifts from 6:00 a.m. to 2:30 p.m. A high school diploma or GED is required, as is two years of laboratory or patient care experience. Current students pursuing a degree or certification in a science-related or clinical field may substitute their education for up to two years of the required experience. No licensure or certification is required.

Requirements

High school diploma or GED equivalent.
Two years of laboratory or patient care experience; current students pursuing a degree or certification in a science-related or clinical field may substitute their education for up to two years of the required experience.
Ability to handle laboratory specimens and provide customer service in a fast-paced healthcare environment.
Dependable and detail-oriented.

Responsibilities

Perform patient registration and support third-party reimbursement requirements.
Receive, process, label, centrifuge, aliquot, transport, and store specimens.
Demonstrate knowledge of proper specimen collection and handling requirements.
Process pathology specimens as appropriate.
Use hospital and laboratory information systems for specimen processing, billing, reference testing, scheduling, and downtime procedures.
Maintain laboratory supplies and process customer supply orders.
Assist with cleaning and maintaining laboratory equipment, including refrigerators and centrifuges.
Provide excellent customer service and respond professionally to customer inquiries.
Train staff as required.
Follow established laboratory, safety, regulatory, and accreditation requirements.
Maintain compliance with Orlando Health policies and procedures.
Participate in the laboratory Quality Improvement Program.
Document specimen quality concerns.
Maintain infection control and safety standards.
Maintain patient confidentiality.
File reports and requisitions and assist with report distribution.
Read and understand physician laboratory test orders.
Assist with bone marrow collection and processing.
May perform phlebotomy as needed after completing an approved competency.