Laboratory Assistant II - 7/7

Baptist Health•Alabaster, AL

21h•Onsite

About The Position

The Laboratory Assistant II performs specimen receiving and processing duties, registers patients, enters orders into the computer system, centrifuges specimens, labels and aliquots samples, delivers samples to testing sites, and stores samples, slides, and blocks. The role supports patient registration, reimbursement requirements, laboratory operations, specimen handling, customer service, quality improvement, and compliance with hospital and laboratory policies and regulatory requirements. The position is at Baptist Health Shelby Hospital in Alabaster, Alabama, a 252-bed acute care facility. The shift is described as 7 on/7 off. The assistant may perform phlebotomy when necessary, provided an approved competency is on file.

Requirements

High school diploma or GED equivalency.
Two years of laboratory experience or patient care experience; current students seeking a higher educational degree or certification in a science field, such as nursing, medical technology, pre-med, or a related clinical field, may substitute for up to two years of the required experience.
Excellent interpersonal skills to work cooperatively with team members and respond to customer phone calls.
Approved competency on file before performing phlebotomy.

Responsibilities

Provides support with patient registration and third-party reimbursement requirements and regulations.
Maintains department supplies and customer supply orders.
Demonstrates knowledge of specimen collection and handling requirements.
Performs departmental functions and uses hospital and laboratory information systems, including downtime functions, specimen processing, transportation, billing, reference testing, and scheduling.
Maintains positive customer service relationships and proactively responds to customer service issues.
Processes pathology specimens as appropriate.
Trains staff as required.
Works flexible hours to meet department needs.
Works cooperatively with team members and responds to customer phone calls.
Assists with maintaining and cleaning laboratory equipment, including refrigerators and centrifuges.
Follows established policies and procedures to meet regulatory and accrediting agency requirements.
Maintains regular, punctual attendance consistent with applicable policies and standards.
Maintains compliance with Baptist Health policies and procedures.
Maintains an active role in the laboratory Quality Improvement Program.
Maximizes productivity, customer satisfaction, and profitability.
Documents specimen quality issues.
Adheres to infection control and safety practices and keeps a clean, organized work area.
Maintains confidentiality of patient records and hospital and departmental matters.
Files reports and requisitions.
Assists with charting and report distribution by telephone, fax, or other appropriate means.
Reads and understands physicians’ laboratory test orders.
Schedules pathologists, histotechnicians, or transportation representatives as needed.
Assists with bone marrow collection and processing.
May perform phlebotomy when necessary, after approved competency is documented.