Laboratory Assistant I

Tower HealthWest Reading, PA
Onsite

About The Position

The Laboratory Assistant works within compliance and regulatory parameters while completing the receipt, registration, order entry and labeling of a large volumes of specimens in the appropriate computer system. This role resolves specimen submission issues, manages a large volume of telephone calls, filing and distribution of patient information, and maintains logs and scans documents into the electronic medical record. The assistant operates and performs regular preventative maintenance and basic troubleshooting on a variety of departmental instruments. May require the acquired knowledge of esoteric test requests by physicians and involve order entry and processing of these specimens including assisting with specimen handling at FNA and biopsy procedures. Ensures complete accuracy due to the direct impact on patient care. Works independently, organizing work to meet established deadlines.

Requirements

  • High School Diploma - OR - GED
  • Analytical Skills
  • Collaborative Skills
  • Computer Skills to include use and navigation
  • Customer Service Skills
  • Detail Oriented
  • Excellent Communications Skills
  • Excellent Interpersonal Skills
  • Good Reasoning Skills
  • Medical Terminology
  • Microsoft Office Applications
  • Multi Line Telephone Operational Skills
  • Multitasking
  • Organizational Skills
  • Problem Solving Skills
  • Strong Team Player

Responsibilities

  • Completing the receipt, registration, order entry and labeling of a large volumes of specimens in the appropriate computer system.
  • Resolving specimen submission issues.
  • Managing a large volume of telephone calls, filing and distribution of patient information.
  • Maintaining logs and scanning documents into the electronic medical record.
  • Operating and performing regular preventative maintenance and basic troubleshooting on a variety of departmental instruments.
  • Assisting with specimen handling at FNA and biopsy procedures (may require acquired knowledge of esoteric test requests by physicians and involve order entry and processing of these specimens).
  • Ensuring complete accuracy due to the direct impact on patient care.
  • Working independently, organizing work to meet established deadlines.

Benefits

  • Generous time off
  • Tuition assistance
  • Comprehensive benefits
  • Instant access throughout the pay period with Tower Advance Pay
  • Employee Assistance Program
  • Retirement Savings Program
  • Life Insurance
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