About The Position

This role integrates workforce analytics, clinical and operational benchmarking, and operational database management to optimize labor, supply, and resource utilization. The position is 100% onsite and located in Cedar Rapids, IA, with a standard 40-hour work week during the day shift.

Requirements

  • Proven analytic skills with demonstrated ability to think critically and make sound, timely decisions.
  • Superior problem solving and planning skills, with ability to manage multiple projects and prioritize effectively in an environment with competing priorities.
  • Initiative-taker – ability to plan and self-start activities.
  • Strong computer and software skills, including Excel.
  • Ability to interact and work collaboratively with leadership, and internal and external customers to achieve organizational goals.
  • Excellent verbal, written, and presentation skills.
  • Understands how to read and analyze benchmarking reports.
  • Knowledge of general ledger, payroll data, financial statements, and revenue reports.
  • Minimum of three years' experience in labor resource management, finance, healthcare administration, human resources, healthcare analytics, workforce planning, supply chain analytics, or related field.
  • Bachelor’s Degree required, preferably in business, statistics, finance, healthcare administration, human resources, or related field of study.

Nice To Haves

  • Experience analyzing data to implement process &/or system changes preferred.
  • Previous experience with Workday preferred.
  • Experience with healthcare benchmarking platforms, preferred.
  • Familiarity with hospital operations and labor productivity metrics, preferred.

Responsibilities

  • Analyze workforce data including staffing levels, productivity, overtime, and resource utilization trends across clinical and support departments.
  • Monitor and report on key metrics such as worked hours per unit of service, staffing ratios, and throughput.
  • Partner with leaders to ensure optimal alignment between staffing levels and patient care needs.
  • Identify opportunities to improve labor expense, efficiency, and overall resource utilization while maintaining high-quality, compassionate care.
  • Lead as Functional System Administrator for Premier Operations Advisor, the platform for Labor Expense and Productivity Metrics. This includes responsibilities such as managing data imports and ensuring accuracy, generating bi-weekly reports, and analyzing data, and serving as labor coach to help leaders interpret reports and write action plans to address variances.
  • Support position control by participating in annual workforce budgeting and Position Review Council processes.
  • Utilize productivity benchmarks to develop FTE budgets and staffing plans.
  • Provide Workforce data and executive summaries; educate leaders on how to pull and analyze workforce reports in Workday or Operations Advisor.
  • Assist in developing daily productivity and supporting reports.
  • Coordinate the collection, validation, and submission of labor, supply, utilization, and operational data for operational benchmarking programs.
  • Analyze benchmarking results to compare performance against peer healthcare systems and industry standards.
  • Translate benchmarking insights into actionable recommendations for leadership and operational teams.
  • Identify performance gaps and trends to drive improvements in cost efficiency and resource utilization.
  • Initiate and monitor appropriate data sharing with other facilities and serve as the communication link between Mercy and other benchmarking program participants.

Benefits

  • Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.
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