Labor Relations Officer 2 - Heartland Behavioral Healthcare - (PN: 20042699)

State of Ohio • Massillon, OH

4d • Onsite

About The Position

The Labor Relations Officer 2 at Heartland Behavioral Healthcare serves as a key resource in supporting the hospital's labor relations functions. This position partners closely with hospital leadership, supervisors, and labor representatives to ensure alignment with labor agreements, organizational policies, and state personnel practices. The role requires substantial independence, sound judgment, and the ability to navigate complex employee-relations matters. This role is ideal for someone who values independence, sound judgment, and the chance to partner closely with both management and labor representatives to drive positive outcomes across the agency. At the Ohio Department of Behavioral Health (DBH), we strive to exemplify The Heart of Hope for individuals and families affected by mental health and substance use disorders. We proudly employ over 2,800 dedicated employees across our six inpatient behavioral health hospitals, Ohio Pharmacy Services, Ohio's prison systems, and the central office located in the James A. Rhodes State Office Tower in Columbus, OH. DBH Values: Service-Oriented (Person Centered, Solution Oriented, Customer Service Focused) Collaborative (Approachable, Reasonable, Transparent) Value Driven Innovative (Yes Before No) Strong Sense of Urgency Our team of highly qualified professionals advances a critical system of behavioral healthcare in Ohio that helps people be well, get well, and stay well. Join our collaborative, service-oriented environment, where you will be respected and valued. The Ohio Department of Behavioral Health (DBH) is proud to be an Ohio Recovery Friendly Workplace, committed to supporting the well-being of all employees, including those in recovery. We foster an inclusive, stigma-free environment where individuals impacted by mental health and substance use challenges are valued, supported, and empowered to thrive. Our workplace culture promotes wellness, second-chance hiring, and recovery-informed policies that reflect our mission to serve Ohioans with compassion and respect, both in the community and within our own team. Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. At the State of Ohio, we take care of the team that cares for Ohioans.

Requirements

• 24 mos. exp. in collective bargaining, which included labor relations & handling of grievances.
• OR The completion of undergraduate core program in human resources management or public or business administration that included coursework in human resources or labor relations.
• OR 12 mos. exp. as Labor Relations Officer 1, 63471.
• OR The equivalent of Minimum Class Qualifications For Employment noted above.
• Labor Relations
• Investigations
• Interviewing
• Evidence Collection
• Conflict Management
• Attention to Detail
• Listening
• Verbal Communication
• Written Communication
• Official transcripts are required for all post-secondary education, coursework, or degrees listed on the application. Applicants must submit an official transcript before receiving a formal employment offer. Failure to provide transcripts within five (5) business days of the request will result in disqualification from further consideration. Transcripts printed from the institution’s website will not be accepted. DBH reserves the right to evaluate the academic validity of the degree-granting institution.

Nice To Haves

• Public Relations
• Technical Writing
• Technical Skills: Labor Relations
• Professional Skills: Public Relations

Responsibilities

• Lead and coordinate labor relations activities for the assigned facility/office, ensuring issues are addressed promptly and fairly.
• Conduct fact-finding, internal reviews, and inquiries related to workplace concerns, disciplinary matters, and contractual disputes.
• Provide guidance to supervisors and managers on contract interpretation, workplace expectations, and approaches for resolving personnel issues.
• Prepare and present management’s position during grievance proceedings, meetings, and other dispute-resolution processes.
• Facilitate labor–management discussions, foster cooperative relationships, and support communication between agency leadership and employee organizations.
• Develop and deliver training for managers and staff on labor relations topics, workplace practices, and procedural requirements.
• Oversee processes related to workplace monitoring programs, internal compliance measures, and required reporting activities.
• Maintain accurate records, documentation, and case files; ensure timely follow‑up on all assigned matters.
• Participate in agency-wide committees, workgroups, and operational reviews as needed.
• Support HR operational needs and perform related duties consistent with the role’s scope.

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree