Labor Optimization Planner Regional- Full Time (Harrah's Atlantic City/CES)
About The Position
This role supports and cultivates new ideas and methods to deliver business solutions, identifies ways to increase efficiencies or improve products or services, and delivers assignments/projects on time. The planner will clearly communicate programs/services, keep track of existing products/services and progress on new initiatives, and prepare project plans. They will stay up-to-date with the latest developments in the profession, develop skills to handle increasingly complex matters, and comply with company expectations. The role requires polite, consistent, timely, and accurate communication, and the ability to find answers when unsure. The planner must consistently demonstrate superior customer service skills and act as a positive role model.
Requirements
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
- Ability to deal with problems involving a few concrete variables in standardized situations.
- Must possess excellent verbal and written communication skills.
- Proficient in all Microsoft Office programs, particularly Excel, Access and Word.
- Fluent in English.
Nice To Haves
- College degree preferred.
Responsibilities
- Assists the Scheduling Manager in all scheduling and administrative responsibilities for the assigned areas at Caesars, Harrah’s and Tropicana Atlantic City properties.
- Provide superior internal service to all operators and team members in a helpful and responsive manner.
- Return phone calls and inquiries within same day.
- Create a welcoming and responsive environment for all team members.
- Assist Scheduling Manager with generating schedules.
- Administer PTO, Attendance, Payroll, FMLA and other administrative support duties.
- Administer payroll; approve and correct time, monitor daily departmental time reports, adjust job/department codes as necessary.
- Administer attendance tracking programs and generate notices as applicable.
- Administer PTO process (approvals/entry) and LOA processing & tracking.
- Perform administrative tasks including filing, reviewing, preparing documents/reports, communicating information.
- Assist the Scheduling Manager on any special administrative assignments, such as in-house training, reporting, or other administration.
- Partners with operational leads to identify process improvements, and is responsible for helping drive the application of LEAN and Six Sigma methodologies.
- Measures key aspects of departments’ current process and collects relevant data.
- Analyzes the data to verify cause-and-effect relationship.
- Creates documentation representing the current process flows for each interdepartmental Kaizen event.
- Guides the interdepartmental Kaizen team in their observations and findings and provides follow-up documentation exampling the recommended changes for improved efficiencies and waste reductions.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
