Labor Coordinator

SeaWorld•Orlando, FL

1d•Hybrid

About The Position

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team! You will support workforce planning, scheduling, and timekeeping operations by ensuring accurate labor data, efficient scheduling practices, and compliance with company policies. You will also: Analyze labor utilization, staffing patterns, and operational needs to support workforce planning Create, disseminate, and revise area schedules in accordance with company policy and operational needs Serve as the primary scheduling editor for assigned departments Serve as the primary timekeeping editor for assigned departments, ensuring payroll and timekeeping accuracy Audit timekeeping records and verify staff positions for shift differentials and payroll accuracy Maintain accurate labor forecasts and operational data within labor management systems Identify labor trends and recommend process improvements to improve efficiency and cost management Prepare line schedules to support departmental budgeting and forecasting Provide operational leaders with labor reporting and scheduling insights Support and train ambassadors and leaders on scheduling and labor management systems Perform calculations for incentive programs, gratuities, or commissions as needed Assist with labor budgeting preparation and analysis for departments Serve as backup support for scheduling, payroll preparation tasks, and labor reporting functions Communicate professionally and effectively with ambassadors, leaders, and cross-functional teams Perform other duties as assigned

Requirements

At least 18 years old
High school diploma or equivalent required
Previous scheduling, timekeeping, payroll support, or workforce management experience preferred
Experience with Workday timekeeping editor, TMM applications, or similar workforce management systems preferred
Strong working knowledge of Microsoft Office applications, particularly Excel
Ability to analyze labor data and identify trends or opportunities for improvement
Strong attention to detail and ability to maintain accuracy in payroll and scheduling processes
Ability to prioritize multiple responsibilities and projects in a fast-paced environment
Excellent written and verbal communication skills
Ability to work effectively in team environments and collaborate with operational leaders

Nice To Haves

pursuing a degree in Business or related field preferred

Responsibilities

Analyze labor utilization, staffing patterns, and operational needs to support workforce planning
Create, disseminate, and revise area schedules in accordance with company policy and operational needs
Serve as the primary scheduling editor for assigned departments
Serve as the primary timekeeping editor for assigned departments, ensuring payroll and timekeeping accuracy
Audit timekeeping records and verify staff positions for shift differentials and payroll accuracy
Maintain accurate labor forecasts and operational data within labor management systems
Identify labor trends and recommend process improvements to improve efficiency and cost management
Prepare line schedules to support departmental budgeting and forecasting
Provide operational leaders with labor reporting and scheduling insights
Support and train ambassadors and leaders on scheduling and labor management systems
Perform calculations for incentive programs, gratuities, or commissions as needed
Assist with labor budgeting preparation and analysis for departments
Serve as backup support for scheduling, payroll preparation tasks, and labor reporting functions
Communicate professionally and effectively with ambassadors, leaders, and cross-functional teams
Perform other duties as assigned