Labels & Packaging Solution Archtect Expert
About The Position
The Solution Architect for Labels & Packaging will lead the Graphics Experience, Labels & Packaging area within the Graphic Experience Department. This role will provide deep technical expertise in labels, packaging, and industrial printing, supporting customers, partners, sales teams, and internal stakeholders with advanced solution design, application knowledge, and product demonstration capabilities. The position is responsible for demonstrating our products and solutions in the Graphics Experience Center, showcasing real customer applications and highlighting the value of our labels and packaging printing portfolio. This role will help sales teams present the right value proposition, explain the technical advantages of our solutions, and show how our products can solve customer challenges related to production, quality, workflow, color consistency, automation, and efficiency. This role will lead technical discussions, define end-to-end solution architecture, and translate customer requirements into scalable, high-value printing solutions. The focus will be on labels and packaging applications, including printing technologies, substrates, color management, workflow integration, finishing processes, quality requirements, and production optimization. As a key technical leader within the Graphic Experience Department, this expert will lead customer demonstrations, proof-of-concept activities, technical evaluations, customer workshops, application showcases, and internal enablement related to labels and packaging solutions in the Graphics Experience Center. The Solution Architect will work closely with sales, presales, product, delivery, service, and partner teams to ensure that proposed solutions meet customer needs and are aligned with business objectives. This position will help strengthen customer engagement, improve sales effectiveness, reduce technical risk, support business growth, and build internal knowledge and best practices across the Graphic Experience Department.
Requirements
- Deep expertise in labels and packaging printing applications.
- Strong knowledge of industrial digital printing technologies and production workflows.
- Advanced understanding of pre-press and graphics software.
- Experience with artwork preparation, file checking, proofing, RIP workflows, and print production readiness.
- Strong knowledge of color management, color consistency, calibration, and print quality control.
- Understanding of substrates, inks, finishing processes, embellishment, die-cutting, and packaging production requirements.
- Ability to design and explain end-to-end labels and packaging solutions, from artwork to final printed output.
- Experience leading customer demonstrations in a Graphics Experience Center, demo center, showroom, or similar environment.
- Strong customer-facing presentation skills, with the ability to demonstrate products and solutions clearly.
- Ability to support sales teams by translating technical capabilities into customer value and business benefits.
- Experience conducting customer workshops, proof-of-concept activities, application showcases, and technical evaluations.
- Strong solution architecture skills, including requirements gathering, workflow analysis, and solution recommendation.
- Ability to work cross-functionally with sales, presales, product, service, delivery, and partner teams.
- Strong problem-solving skills and ability to identify technical risks and implementation gaps early.
- Excellent communication skills in both technical and business discussions.
Responsibilities
- Lead the Graphics Experience, Labels & Packaging area within the Graphic Experience Department.
- Provide deep technical expertise in labels, packaging, and industrial printing.
- Support customers, partners, sales teams, and internal stakeholders with advanced solution design, application knowledge, and product demonstration capabilities.
- Demonstrate products and solutions in the Graphics Experience Center, showcasing real customer applications and highlighting the value of the labels and packaging printing portfolio.
- Help sales teams present the right value proposition, explain technical advantages, and show how products solve customer challenges related to production, quality, workflow, color consistency, automation, and efficiency.
- Lead technical discussions, define end-to-end solution architecture, and translate customer requirements into scalable, high-value printing solutions.
- Focus on labels and packaging applications, including printing technologies, substrates, color management, workflow integration, finishing processes, quality requirements, and production optimization.
- Lead customer demonstrations, proof-of-concept activities, technical evaluations, customer workshops, application showcases, and internal enablement related to labels and packaging solutions in the Graphics Experience Center.
- Work closely with sales, presales, product, delivery, service, and partner teams to ensure proposed solutions meet customer needs and align with business objectives.
- Strengthen customer engagement, improve sales effectiveness, reduce technical risk, support business growth, and build internal knowledge and best practices.
- Gather requirements, analyze workflows, and recommend solutions.
- Identify technical risks and implementation gaps early.
- Build internal knowledge, best practices, and enablement materials for the Graphic Experience Department.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
- 13 paid holidays
- Additional flexible paid vacation and sick leave
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
