Labeling Operations Manager

Johnson & Johnson Innovative MedicineDanvers, MA
Onsite

About The Position

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. We are searching for the best talent for Labeling Operations Manager. Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. The Labeling Operations Manager will lead and grow a high performing labeling team responsible for end to end label development and execution across the Supply Chain organization. This role combines operational leadership, cross-functional program support, and process ownership to drive excellence in labeling. The successful candidate will have the opportunity to build and mentor the team, implement and optimize labeling systems and processes, and scale best practices across manufacturing sites.

Requirements

  • Minimum 8 years of experience in Operations, Supply Chain, or Project Management in MedTech or an equivalent regulated industry.
  • Proven experience managing and developing teams.
  • Proven experience developing labeling processes and systems.
  • Excellent communication and organizational skills, with the ability to handle multiple priorities and cross-functional stakeholders.
  • Demonstrated problem-solving skills with a data-driven approach to decision-making.
  • Familiarity with Quality Systems, Design Control, and Change Control best practices.
  • Willingness to travel up to 15% domestically and internationally.
  • Bachelor’s degree preferred.

Nice To Haves

  • Understanding of process management, engineering principles, and continuous improvement methodologies (5S, Six Sigma, Lean) preferred.
  • Analytical Reasoning
  • Business Alignment
  • Collaborating
  • Continuous Improvement
  • Demand Forecasting
  • Developing Others
  • Distribution Management
  • Distribution Resource Planning (DRP)
  • Financial Competence
  • Inclusive Leadership
  • Leadership
  • Lean Supply Chain Management
  • Operational Excellence
  • Order Management
  • Organizing
  • Procurement Policies
  • Sales and Operations Planning (S&OP)
  • Strategic Supply Chain Management
  • Team Management

Responsibilities

  • Ensure compliance with all federal, state, local, and company regulations, policies, and procedures related to product labeling.
  • Lead, mentor, and develop a team of labeling professionals, fostering a collaborative environment that promotes professional growth and engagement.
  • Serve as the primary point person for New Product Development and Lifecycle teams in executing labeling strategies and project plans.
  • Facilitate cross-functional collaboration to gather requirements and align on label strategy and content with Regulatory, Clinical, Quality, R&D, Product Lifecycle, Manufacturing, and Supply Chain teams through relationship building and process improvement.
  • Support implementation and continuous improvement of Supply Chain labeling execution across operations.
  • Champion continuous improvement of labeling systems and operations through benchmarking and industry knowledge, and drive consistency, efficiency, and scalability of labeling processes across regions and manufacturing sites.
  • Facilitate the intake process for new labeling projects, ensuring adequate resourcing and prioritization, and manage the cadence for lifecycle changes to ensure compliance across our platforms.
  • Develop and report on labeling metrics and KPIs to support decision-making and continuous improvement, and facilitate cross-functional communications and governance with stakeholders and leadership.
  • Maintain and improve SOPs, templates, SharePoint sites, and other operational documentation that support label and IFU lifecycle execution.
  • As needed, support redlining and Quality Control (QC) reviews, and manage change request and release processes for select labeling projects.

Benefits

  • medical
  • dental
  • vision
  • life insurance
  • short- and long-term disability
  • business accident insurance
  • group legal insurance
  • Company’s consolidated retirement plan (pension)
  • savings plan (401k)
  • long-term incentive program
  • annual performance bonus
  • Vacation – up to 120 hours per calendar year
  • Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
  • Holiday pay, including Floating Holidays – up to 13 days per calendar year
  • Work, Personal and Family Time - up to 40 hours per calendar year
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