Lab Technician

ConvenientMD • Manchester, NH

5d • Onsite

About The Position

At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. ConvenientMD is seeking a Lab Technician to join our growing laboratory team. In this role, you’ll play a critical part in delivering high-quality diagnostic testing that supports patient care across our Urgent Care, Advanced Primary Care, and Specialty Care services. Reporting to the Laboratory Manager, you’ll perform a wide range of laboratory tests to detect genetic materials in biological samples, ensuring accuracy, consistency, and compliance with all quality and safety standards.

Requirements

• Minimum 2 years direct clinical lab experience with PCR.
• Knowledgeable in lab equipment, supplies, and quality control processes.
• Bachelor’s degree in Medical Technology, Clinical Laboratory Science, Biological Sciences, or a related field.
• Able to function and execute independently with little direction while adhering to established policies and procedures.
• Capable of managing multiple priorities in a fast-paced environment.
• Proficient in data analysis, documentation, and laboratory information systems (LIS experience preferred).
• Strong communicator and collaborator: Thrives in a team-oriented setting and builds positive working relationships across departments.
• Dedicated to maintaining compliance with all regulatory and safety standards.

Responsibilities

• Perform specialized molecular diagnostic testing (PCR) and blood work (CBC) with precision and consistency.
• Prepare and process biological samples, including DNA and RNA extraction, ensuring accuracy and integrity throughout all testing stages.
• Analyze experimental data, interpret results, and meticulously document findings in accordance with lab protocols.
• Accurately enter test results into the Lab Information System (LIS/Dendi) and maintain the daily lab dashboard and key performance indicators (KPIs).
• Maintain the highest standards of quality control to ensure the accuracy and reliability of test results.
• Follow all established laboratory protocols, manufacturer recommendations, and regulatory guidelines (CLIA, COLA, NH DHHS).
• Support preparation and readiness for annual inspections and ongoing licensure requirements.
• Operate, calibrate, and troubleshoot laboratory instruments to maintain optimal functionality.
• Prepare necessary reagents and solutions for testing procedures.
• Manage inventory and ordering through the Inventory and Ordering Software (ENVI), ensuring adequate supplies for testing operations.
• Work closely with Urgent Care, Advanced Primary Care, and external partners to address specimen handling or collection issues.
• Maintain open communication with the Lab Manager/General Supervisor, Technical Supervisor, and Lab Director to ensure operational alignment.
• Foster a culture of internal and external customer service, teamwork, and shared accountability across all lab functions.
• Uphold a clean, organized, and contamination-free workspace.
• Ensure all safety practices and lab hygiene standards are followed at all times to support a safe and efficient working environment.

Benefits

• Urgent care services at no cost to our team members and their families
• Health, dental, and vision coverage
• Company paid short-term disability
• Optional pet insurance
• 401k match after one year of service
• Access to our primary care (depending on location)
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families
• Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level