Lab Support Technician II- Lab Support Services

University of Arkansas•Little Rock, AR

1d•Onsite

About The Position

The University of Arkansas for Medical Sciences (UAMS) is seeking a Lab Support Technician II for its Lab Support Services department. This role is crucial for ensuring the accurate and efficient processing of laboratory specimens. The technician will be responsible for receiving, verifying, sorting, and preparing specimens for testing, as well as managing data entry and communication with various stakeholders. This position plays a key part in maintaining the integrity of the laboratory workflow and supporting patient care.

Requirements

High School Diploma/GED or formal education equivalent.
2 years of lab experience.
Ability to follow oral instruction, read and write.
Computer/basic keyboard skills.
Telephone etiquette skills.
Excellent customer service skills.
Proof of legal authority to work in the United States on the first day of employment.

Nice To Haves

2+ years of clinical lab experience

Responsibilities

Receives specimens from all sources and verifies proper collection and labeling.
Verifies that each test is received in the correct tube type.
Sorts all specimens and places them in the proper racks for receiving.
Loads racks on the appropriate automation line for receiving and testing.
Scans specimens into the EPIC system and re-labels specimens as needed.
Enters orders into EPIC through requisition entry for all outside institutions.
Processes add-on tests.
Answers phone calls concerning results, faxing reports, specimen collection, and ordering tests.
Processes timed urine specimens.
Reconciles packing lists.
Processes Reference, VA, and ACH specimens as needed.
Processes mail-in specimens.
Scans requisitions received with labs from institutional accounts into EPIC.
Performs other duties as assigned.
Receives specimens through the pneumatic tube station and window.
Records specimens in the EPIC system.
Requests and processes tests.
Delivers specimens to the relevant UAMS departments for further analysis.
Assures that all tasks are completed for shift.
Assigns tasks as needed.
Ensures all policies and procedures are followed.
Addresses all patient/specimen problems as needed.
Consults with the Laboratory Supervisor or Pathologist for guidance when handling problem situations.
Fills out all Safety Intelligence reports and delivers to the Core Lab Manager.
Communicates all pertinent information to the oncoming senior tech and Supervisor.
Assists with training new LSTs including signing off on competencies.