Tech I - Lab Support (PT Friday - Monday)

Mayo ClinicPhoenix, AZ
$20 - $26Onsite

About The Position

The Lab Support Services Tech functions as an interdisciplinary team member that performs a wide range of services in clinic and hospital-based laboratories with direct patient care such as venipuncture, provides appropriate post-care of phlebotomy site, collects specimens, specimen processing and receiving desk duties, scheduling functions, waived point of care laboratory testing, assists with difficult sticks, and a variety of other services unique to the individual work area. Maintains positive patient identification at all times including collection and preparing specimens for analysis. Performs specimen collections and processing in a safe, accurate, and professional and timely manner. May perform prepping of containers with reagents or specimens as required for ordered testing, storage, and shipping/transport to internal lab testing areas. May perform order entry; retrieves and verifies patient collection data and patient special notations using appropriate sources. May perform specialty collections. Must be able to work in a fast-paced environment and work independently as well as a team environment. Must be able to cooperate with coworkers in the completion of assignments and sets priorities for specimen collection and workload in response to the specific needs of numerous requests or the work area. Employs standard precautions, infection control, and proper isolation techniques. Works with various computer information systems on a daily basis. Must use critical thinking skills and ensure that all services are in strict adherence to established directions and guidelines in the standard operating procedures by Mayo Clinic Department of Laboratory Medicine and Pathology. Demonstrates professional communication skills as well as proper technique and etiquette for answering the telephone and providing information. The individual must demonstrate confidentiality and trustworthiness as well as the ability to deal effectively with people in stressful situations, manage difficult and emotional situations, remain calm under stress, display empathy and maintain positive communication. Interacts with the patient, family, physicians, allied health staff, and visitors as a professional member of the laboratory team. Performs other job-related duties as assigned. Ability to work flexible hours to meet workload demands and accommodates schedule changes. Physical ability required for lifting, long periods of standing, and pushing and pulling lab equipment and patient wheelchairs.

Requirements

  • Must be able to work in a fast-paced environment
  • Must be able to work independently as well as a team environment
  • Must be able to cooperate with coworkers in the completion of assignments
  • Must use critical thinking skills
  • Demonstrates professional communication skills
  • Demonstrates confidentiality and trustworthiness
  • Ability to deal effectively with people in stressful situations
  • Ability to manage difficult and emotional situations
  • Ability to remain calm under stress
  • Ability to display empathy
  • Ability to maintain positive communication
  • Physical ability required for lifting, long periods of standing, and pushing and pulling lab equipment and patient wheelchairs

Responsibilities

  • Perform venipuncture
  • Provide appropriate post-care of phlebotomy site
  • Collect specimens
  • Specimen processing and receiving desk duties
  • Scheduling functions
  • Perform waived point of care laboratory testing
  • Assist with difficult sticks
  • Maintain positive patient identification
  • Prepare specimens for analysis
  • Perform specimen collections and processing
  • Prep containers with reagents or specimens
  • Perform order entry
  • Retrieve and verify patient collection data and patient special notations
  • Perform specialty collections
  • Work in a fast-paced environment
  • Work independently and as part of a team
  • Cooperate with coworkers
  • Set priorities for specimen collection and workload
  • Employ standard precautions, infection control, and proper isolation techniques
  • Work with various computer information systems
  • Use critical thinking skills
  • Adhere to standard operating procedures
  • Demonstrate professional communication skills
  • Answer the telephone and provide information
  • Demonstrate confidentiality and trustworthiness
  • Deal effectively with people in stressful situations
  • Manage difficult and emotional situations
  • Remain calm under stress
  • Display empathy
  • Maintain positive communication
  • Interact with patients, families, physicians, allied health staff, and visitors
  • Perform other job-related duties as assigned
  • Work flexible hours to meet workload demands
  • Accommodate schedule changes
  • Lifting
  • Long periods of standing
  • Pushing and pulling lab equipment and patient wheelchairs

Benefits

  • Competitive compensation
  • Comprehensive benefit plans
  • Medical: Multiple plan options
  • Dental: Delta Dental or reimbursement account for flexible coverage
  • Vision: Affordable plan with national network
  • Pre-Tax Savings: HSA and FSAs for eligible expenses
  • Retirement: Competitive retirement package
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