About The Position

The Lab Support Technical Specialist provides technical expertise supporting specimen collection, specimen processing and customer service functions in the laboratory, and provides training and competency assessment for laboratory support personnel and external customers. About University of Cincinnati Medical Center As part of the Clifton Campus of UC Health, Greater Cincinnati’s academic health system, University of Cincinnati Medical Center has served Greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care team. Our experts utilize the most advanced medical knowledge and technology available, providing a level of specialty and subspecialty medical care that is not available anywhere else in Greater Cincinnati. UC Medical Center is also home to medical breakthroughs- our physician experts conduct basic, translational and clinical research, leading to new therapies and care protocols, and connecting patients to the latest and most advanced treatments. UC Medical Center houses Greater Cincinnati’s only Level I adult trauma center, which includes the right mix of specialist and medical resources available at a moment’s notice for a wide variety of the most complex medical conditions and injuries.

Requirements

  • High school diploma or GED
  • Excellent written and verbal communication skills
  • Good teaching skills
  • Good time management skills
  • Good organizational skills
  • Good planning skills
  • Excellent interpersonal skills
  • Leadership experience

Nice To Haves

  • College science preferred
  • Two years of laboratory experience

Responsibilities

  • Engages in population appropriate communication.
  • Has knowledge of growth and development milestones and tasks.
  • Gives clear instructions to patients/family regarding treatment.
  • Involves family/guardian in the assessment, initial treatment and continuing care of the patient.
  • Identifies any physical limitations of the patient and deploys intervention when necessary.
  • Recognizes and responds appropriately to patients/families with behavioral health problems.
  • Interprets population related data and plans care appropriately.
  • Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms.
  • Performs treatments, administers medication or operates equipment safely.
  • Recognizes and responds to signs/symptoms of abuse or neglect.
  • Performs duties required of a Lab Support Technician (LSTs)
  • Serves as a resource to associates, both internal and external to the lab, who order, collect and process laboratory specimens, including knowledge of applicable policies and procedures as well as hospital and laboratory information systems.
  • Develops and implements orientation, training, and competency protocols for LSTs.
  • Ensures that all personnel are adequately trained and are competent to perform their assigned duties.
  • Interacts with Patient Care Services to coordinate consistent application of training and competency programs.
  • Coordinates all aspects of daily workflow for LSTs, including schedules and management of reports used for daily operations.
  • Develops and monitors quality assurance programs for the phlebotomy and processing areas of the laboratory areas.
  • Provides assistance to laboratory director by performing all other duties as assigned.
  • Follows all safety policies and procedures.
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