Lab Support Services Coordinator Evening Shift

Yale New Haven Health•New Haven, CT

3d•Onsite

About The Position

Responsible for receiving and processing specimens. Accession specimens in laboratory information system. Handle incoming phone calls and assisting with general lab supply management. Work in conjunction with Medical Laboratory Scientists.

Requirements

HS Diploma or equivalency exam
MLA Certification required
2+ Years of experience
MLA Certification (when applicable)
Excellent communication skills and customer service skills.
Basic computer skills
Consistently interacts with coworkers and customers in a positive manner.
Cooperatively and proactively assists in other areas as needed in a teamwork oriented environment.
Maintains procedure knowledge and implements all new and revised procedures in real time.
Maintains all Quality Control and Quality Assurance standards at all times.

Nice To Haves

Participate in at least one hospital or lab committee
Assist with schedule as needed
Maintain hardware and equipment as needed

Responsibilities

Understand and adhere to Performance Standards, Policies and Behaviors.
Demonstrate knowledge of department and hospital policies and procedures and their execution.
Handle telephone inquiries, transfer as needed.
Receive, accession and process specimens in order to ensure timely reporting of results.
Ensure positive patient identification.
Perform registration in HIS as needed.
Process reference lab testing as needed.
Independently troubleshoot specimen-related problems.
Assist with inventory and supply management, including supplies to other hospitals and/or customers.
Perform testing as needed.
Train new employees or students.
Participate in at least one hospital or lab committee.
Assist with schedule as needed.
Maintain hardware and equipment as needed.
Use computer programs in laboratory and hospital based systems to ensure accurate data entry and retrieval.
Perform other duties as needed.