EIS Next Gen Engineering Lab Infrastructure

Dell TechnologiesHopkinton, MA
Onsite

About The Position

Lab Support Engineering is at the heart of a worldwide lab operations team providing 24x7 lab access, service and solutions support in multiple locations. Independent and flexible, team members are always ready to adapt to the changing daily priorities. They make an impact in all kinds of ways – from installing and maintaining servers and storage equipment within the fast-paced lab computing environment, through to providing top-level technical expertise and support to engineering departmental users. What’s more, they work with engineering teams to create hardware configuration test plans in support of software development.

Requirements

  • Independent and flexible
  • Ready to adapt to changing daily priorities

Responsibilities

  • Implement installations, upgrades, and recovery procedures in fast-paced lab environments.
  • Troubleshoot incidents.
  • Maintain accurate inventories and runbooks.
  • Coordinate vendor activities.
  • Contribute to continuous improvement by standardizing procedures and recommending automation.
  • Install and maintain servers and storage equipment.
  • Provide technical expertise and support to engineering departmental users.
  • Work with engineering teams to create hardware configuration test plans in support of software development.
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