Lab Support Principal Engineer

Dell TechnologiesHopkinton, MA
$117,600 - $161,700Onsite

About The Position

Lab Support Engineering is at the heart of a worldwide lab operations team providing 24x7 lab access, service and solutions support in multiple locations. Independent and flexible, team members are always ready to adapt to the changing daily priorities. They make an impact in all kinds of ways – from installing and maintaining servers and storage equipment within the fast-paced lab computing environment, through to providing top-level technical expertise and support to engineering departmental users. What’s more, they work with engineering teams to create hardware configuration test plans in support of software development.

Requirements

  • Lead complex builds
  • Troubleshoot systemic issues across compute, storage, and networking
  • Analyze metrics to identify improvements
  • Increase capacity and quality of experience
  • Partner with stakeholders to implement changes safely and efficiently

Responsibilities

  • Lead complex builds and troubleshoot systemic issues across compute, storage, and networking.
  • Analyze metrics to identify improvements and increase capacity and quality of experience.
  • Partner with stakeholders to implement changes safely and efficiently.
  • Install and maintain servers and storage equipment within the fast-paced lab computing environment.
  • Provide top-level technical expertise and support to engineering departmental users.
  • Work with engineering teams to create hardware configuration test plans in support of software development.
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