Lab Support Coordinator
About The Position
Supervises and coordinates daily activities of staff that registers, collects, and processes laboratory specimens for in-house or referral testing. Maintains supplies and equipment. Monitors operation and productivity, prepares work schedules, trains new staff and students, maintains competencies, and oversees computer functions. Prepares monthly quality/safety management reports and submits information for regulatory audits. Acts as a liaison to other healthcare departments for problem resolution. Projects a professional image through formal and informal communication to internal and external customers; communicates directly with patients, providers, and clients to resolve customer service issues. Performs other related duties as required.
Requirements
- Supervision of staff
- Coordination of daily activities
- Registration of laboratory specimens
- Collection of laboratory specimens
- Processing of laboratory specimens
- Maintenance of supplies and equipment
- Monitoring of operation and productivity
- Preparation of work schedules
- Training of new staff and students
- Maintenance of competencies
- Oversight of computer functions
- Preparation of monthly quality/safety management reports
- Submission of information for regulatory audits
- Liaison to other healthcare departments
- Problem resolution
- Professional image projection
- Communication with internal and external customers
- Direct communication with patients, providers, and clients
- Resolution of customer service issues
Responsibilities
- Supervises and coordinates daily activities of staff that registers, collects, and processes laboratory specimens for in-house or referral testing.
- Maintains supplies and equipment.
- Monitors operation and productivity.
- Prepares work schedules.
- Trains new staff and students.
- Maintains competencies.
- Oversees computer functions.
- Prepares monthly quality/safety management reports.
- Submits information for regulatory audits.
- Acts as a liaison to other healthcare departments for problem resolution.
- Projects a professional image through formal and informal communication to internal and external customers.
- Communicates directly with patients, providers, and clients to resolve customer service issues.
- Performs other related duties as required.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
