Lab Support Assistant, Full-Time 40 Hrs, 3:00pm-11:30pm

Beth Israel Lahey Health•Boston, MA

2d•$21 - $28

About The Position

The Lab Support Assistant enters patient test orders and demographic information into the computer system. The role handles specimens from arrival through storage or transport, following laboratory protocols and standard operating and safety procedures. The position also answers telephone calls and maintains a clean, well-stocked work area.

Requirements

High school diploma or GED.
0–1 years of related work experience.
Strong keyboard skills demonstrating speed, accuracy, and attention to detail.
Basic computer familiarity and ability to navigate web-based applications at a basic level.
Ability to follow specific instructions, standard practices, established procedures, and general directions.
Ability to read and write in English to understand basic safety instructions and supervisor directions, communicate with patients, families, and medical center staff, and respond to basic questions.
Ability to understand spoken English to follow basic safety instructions and supervisor directions and communicate in basic English about routine questions.
Ability to demonstrate basic knowledge of fundamental concepts, practices, and procedures and apply them in routine situations.
Ability to interact respectfully with employees, professional staff, and external contacts.
Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner.

Nice To Haves

Laboratory experience.

Responsibilities

Enter specimen demographics and test orders into the computer system.
Add requested tests to the appropriate specimen type.
Identify and label specimens according to protocol.
Package specimens safely for transport and handle specimens appropriately upon arrival at the laboratory.
Process routine and STAT specimens according to protocol.
Process and aliquot specimens to meet service goals.
Store specimens in the appropriate location and maintain specimen integrity.
Retrieve specimens for add-on testing.
Identify, label, and process specimens for testing while following standard operating and safety procedures.
Answer the telephone promptly and courteously.
Maintain a clean and well-stocked work area.