Lab QC Manager

Klatch Coffee•Rancho Cucamonga, CA

8d•$20 - $30•Onsite

About The Position

The Lab QC Manager will oversee green coffee sample processes, including obtaining, receiving, roasting, cupping, and scoring. This role involves operating and maintaining lab equipment, managing inventory, and ensuring compliance with certifications like Organic and SQF. The manager will also support production by creating roasting profiles, performing quality checks, and forecasting coffee demand. Collaboration with marketing for coffee lot information and brewing profiles is also a key aspect of this position.

Requirements

Strong passion for coffee with a desire to learn and grow.
Strong multitasking and organizational skills.
Ability to lift up to 50 lbs.
Proficiency in Cropster, Microsoft Word, Excel, Google Drive, and Adobe.
Strong math skills essential for roasting and operational tasks.
Attention to detail with neat handwriting.
Team player attitude with a willingness to contribute across departments.

Nice To Haves

May involve international travel.

Responsibilities

Oversee green coffee sample processes, including obtaining, receiving samples, sample roasting, cupping, and scoring using Cropster software.
Operate, maintain, and calibrate lab equipment such as sample roasters, moisture meters, ColorTrac devices, water activity meters, brewers, and grinders.
Place purchase orders and approve invoices for green coffee and lab-related expenses.
Set up and Conduct regular coffee cupping and tasting sessions to evaluate flavor, aroma, and overall quality, ensuring products meet established QC standards.
Maintain detailed and up-to-date inventories of all coffee lots, tracking quantities and other relevant data.
Regularly update and maintain accurate records of time and temperature profiles for roasting.
Oversee logistics of releasing and transportation of coffee between warehouses
Communicate with production, Customer Service, Marketing on the status of inventory substitution , replacements and lots running out
Manage and maintain Organic Certification documentation (Google Drive and printed manuals).
Assist with SQF certification as part of the FSMS team and act as FSMS alternate
Perform traceability audits
Ensure all vendors comply with FSMS requirements.
Communicate with importers to obtain and verify certifications such as SQF, Organic, Fair Trade (FTO), and Rainforest Alliance.
Create and maintain roasting profiles and blend recipes for production
Random Quality check on production roasts
Work with roasters to minimise failed goals in Cropster
Support production tasks, including order processing, shipping, and receiving when necessary
Serve as a backup production roaster when needed.
Forecast coffee demand for large orders and implement inventory management strategies.
Provide marketing with accurate and relevant information about coffee lots, including origin, certifications, and flavor profiles.
Work with the team to create brewing and espresso extraction profiles and cupping notes.