Lab Processing Tech I - Central Processing
About The Position
The Lab Processing Tech I is responsible for specimen receiving, processing, transport, delivery, distribution, and storage. This role prepares specimens for diagnostic and prognostic analyses and testing, and delivers them to testing areas as needed. The Tech I operates various manual and automated laboratory and office equipment, performs order entry, troubleshooting, and retrieves and verifies patient collection data and special notations using laboratory and electronic health systems. Maintaining positive patient identification is crucial throughout all processes. The role involves resolving pre-analytic specimen-related issues according to SOPs, and potentially processing, preparing, and shipping specimens to internal and external labs, as well as preparing and shipping mail-out kits. Additional duties may include reagent preparation and handling, assisting with supply inventory and stocking, operating automated systems, training others, clerical tasks, receiving shipments, and cleaning. Strict adherence to safety requirements for laboratory protocols and handling hazardous materials is mandatory. The position also involves assisting with consultant specimen retrieval, responding to a high volume of phone calls for laboratory testing/order information or add-ons, and participating in quality or lab projects. The individual must perform duties ethically, demonstrate professional communication skills, and utilize multiple computer systems. Confidentiality, trustworthiness, and the ability to handle stressful situations are essential. The Tech I is an integral part of the laboratory team, supporting patient testing in a fast-paced environment, requiring prioritization, independence, and attention to detail. This role works with minimal supervision.
Requirements
- High School diploma or GED required.
- Minimum of 1 year specimen processing and handling, accessioning, clinical lab, and/or other relevant lab or clinical experience.
- Must be able to learn and utilize multiple computer systems.
- Must adhere to strict safety requirements for laboratory protocols and handling chemicals, reagents, and infectious agents.
- Demonstrates professional communication skills.
- Demonstrates proper technique and etiquette for answering the telephone and providing information.
- Must demonstrate confidentiality and trustworthiness.
- Ability to deal effectively with people in stressful situations.
- Must be able to prioritize and work in a fast-paced environment.
- Able to work independently as well as in a team environment.
- Works with minimal supervision.
- Attention to detail is essential.
Nice To Haves
- Associate's degree in a health or science related field preferred.
- Previous experience or knowledge of computers and keyboarding.
- Previous experience or knowledge of lab automation.
- Previous experience or knowledge of medical terminology.
- Previous experience or knowledge of telephone operations and other office equipment.
- Prior exposure to clinical lab environment preferred.
Responsibilities
- Performs specimen receiving, processing, transport/delivery/distribution, and storage.
- Prepares specimens for diagnostic and prognostic analyses and testing.
- Delivers specimens to testing areas as needed.
- Operates a variety of manual and automated laboratory and office equipment and programs.
- Enters information, performs order entry, and troubleshooting.
- Retrieves and verifies patient collection data and patient special notations using appropriate laboratory and electronic health systems and other applications.
- Ensures and maintains positive patient identification throughout all processes.
- Performs all job duties and responsibilities in a safe, accurate and professional manner.
- Resolves pre-analytic specimen-related issues in accordance with standard operating procedures (SOPs).
- May process, prepare, and ship specimens for transport to internal Mayo Clinic lab sites and referral labs.
- May prepare and ship mail out kits.
- May perform reagent preparation and handling.
- Assist with supply inventory and stocking.
- Operate automated systems.
- Provide training to others.
- Perform clerical, processing, filing, receiving shipments, cleaning, and other job-related duties as assigned.
- Adhere to strict safety requirements for laboratory protocols and handling chemicals, reagents, and infectious agents.
- Assist with consultant specimen retrieval.
- Respond to a high volume of phone calls seeking laboratory testing/order information or add-ons.
- Participate in assigned quality or other lab projects as needed.
- Perform duties in a professional and ethical manner.
- Demonstrate professional communication skills as well as proper technique and etiquette for answering the telephone and providing information.
- Must be able to learn and utilize multiple computer systems.
- Demonstrate confidentiality and trustworthiness.
- Ability to deal effectively with people in stressful situations.
- Prioritize and work in a fast-paced environment.
- Able to work independently as well as in a team environment.
- Works with minimal supervision.
- Attention to detail is essential.
Benefits
- Competitive compensation
- Comprehensive benefit plans
- Continuing education and advancement opportunities
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
