Lab Phlebotomist- Orlando Health Watson Clinic Lakeland Highlands Hospital-Lakeland, FL

Orlando Health•Lakeland, FL

6d•Onsite

About The Position

Performs laboratory specimen collection following approved policies and procedures. At least 80% of productive time is performing phlebotomy procedure. This position is part of the opening team for Orlando Health Watson Clinic Lakeland Highlands Hospital, a new state-of-the-art, seven-story, multi-specialty hospital opening in Summer 2026. The hospital will be a vital 550,000 square-foot healthcare hub serving Polk County and beyond, offering inpatient beds, emergency and observation beds, operating rooms, cardiac interventional suites, dedicated labor and delivery services with a NICU, and comprehensive cardiovascular, neurology, and oncology services. Orlando Health is committed to providing benefits that go beyond the expected, with career-growing FREE education programs and well-being services.

Requirements

High School graduate or equivalent.
CPR certification.
Phlebotomy certification from American Society for Clinical Pathology (ASCP), the National Phlebotomy Association (NPA), American Society of Phlebotomy Technicians (ASPT) or any certification program requiring a phlebotomy rotation with minimum of 100 patient collections and a requirement of continuing education to maintain certification.
None.

Responsibilities

Perform peripheral IV insertion.
Ability to work outside the immediate laboratory setting.
Communication with immediate supervisor on any issues that may impact patient care.
Provides support in the areas of patient registration, demonstrates a thorough knowledge of third party reimbursement requirements and regulations.
Demonstrate knowledge of specimen collection and handling requirements.
Knowledge of hospital and laboratory information systems, specimen processing, billing, reference testing and scheduling.
Maintains appropriate supplies.
Maintains positive customer service relationships at all times and proactively responds to customer service issues.
Trains staff as required.
Ability to work flexible hours to meet the needs of the department.
Ability to coordinate, organize and perform any outreach phlebotomy service required.
Coordinates laboratory specimen collection for inpatient and outpatient settings.
Excellent interpersonal skills to work cooperatively with all team members and respond to customer phone calls.
Acts as liaison between the laboratory, physicians, nursing personnel, other ancillary departments, clients and vendors outside the laboratory.
Follows established policies and procedures to meet regulatory and accrediting agency requirements.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.
May perform bed side testing, such as glucose.
Responsible for maintaining an active role in the laboratory Quality Improvement Program.
Documents specimen quality issues.
Adheres to infection control and safety practices and keeps a clean and organized work area.
Maintains confidentiality of patient record, hospital and departmental matters at all times.
Maximize productivity, customer satisfaction, and profitability.