About The Position

The Lab PAA/Phlebotomist Lead oversees clerical and laboratory patient-access operations, including laboratory clerical support, problem resolution, technical development, and procedure implementation. The role evaluates and trains phlebotomy staff and, as applicable to the laboratory section, performs routine clerical procedures, collects patient specimens, accessions and distributes specimens or blood products, prepares specimens for analysis, and prepares blood products for patients. The lead coordinates phlebotomy personnel and coverage, supports scheduling, monitors attendance, and accepts on-call duty for the section. The position also collects and processes blood specimens from geriatric, adult, pediatric, and infant patients; helps ensure timely completion and delivery of draws; responds to phlebotomy-related issues; prepares specimens according to policy; and maintains a clean work area while supporting laboratory and hospital safety practices. The position is based at UF Health Shands Hospital in Gainesville, Florida. The schedule is variable, on days, for 36 hours per week, and the position is full-time.

Requirements

  • High school graduate.
  • At least 6 months of previous clinical or hospital-based laboratory experience.
  • For the CLSC area, must possess or be eligible for national certification in phlebotomy.
  • CPR certification is required.
  • Will operate vehicles for an assigned business purpose as a non-frequent driver.

Nice To Haves

  • Completion of a 240-hour phlebotomy training program.
  • Experience in a leadership position.

Responsibilities

  • Train and evaluate new staff and students from area phlebotomy programs.
  • Perform clerical duties.
  • Oversee personnel assigned to the phlebotomy section and ensure required drawstation and pediatric infusion coverage.
  • Ensure staff receive lunch breaks and that coverage is maintained.
  • Assist the Supervisor in assessing scheduling needs related to PTO/UTO requests.
  • Track understaffing, vacancies, and call-outs; accept on-call duty for the section; and record call-outs and tardiness.
  • Obtain and process blood specimens from geriatric, adult, pediatric, and infant patients.
  • Ensure draws are completed in a timely manner and delivered or tubed to the appropriate areas.
  • Organize phlebotomy lists, rotate pediatric patients and South Tower assignments, direct staff, and review pending lists to ensure draws are addressed.
  • Respond to issues through the phlebotomy phone, PSR, email, and other channels; resolve issues when possible or contact a supervisor.
  • Handle phlebotomy calls.
  • Prepare specimens for testing according to phlebotomy and departmental policies.
  • Keep the work area and work tray clean according to policy.
  • Identify and work to correct problems in the section.
  • Perform audits, ensure hospital and laboratory safety policies are followed, and report findings to the Supervisor.
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