Lab Operations Engineer - Group Leader

Eurofins USA PSS Insourcing Solutions•Spring House, PA
•Onsite

About The Position

The Lab Operations Engineer - Group Leader supports compliant operations for regulated bioanalytical laboratory programs by collaborating with divisional and enterprise Information teams, global infrastructure, and risk and security organizations. The role manages the lifecycle of GxP equipment, including acquisition, installation, maintenance, and retirement, and applies computer system validation expertise to laboratory equipment such as automated liquid handlers, plate readers, and PCR systems. The position maintains instrument service schedules and coordinates maintenance, calibration, and vendor activities. It supports equipment applications and temperature monitoring systems, helps maintain automation systems in a validated state, and ensures records, reports, procedures, and maintenance activities meet GxP and corporate safety requirements. The role also supports laboratory process improvement, cross-training, reporting and analytics, and business-area laboratory applications. As Group Leader, this position serves as a technical resource, trainer, and troubleshooter; recommends operational and technical improvements; communicates within the group; coaches and develops direct reports; plans and monitors workflows; approves employee time; and promotes company policies and procedures. The site is not accessible by public transportation. The position is full-time, Monday through Friday, 8 a.m. to 5 p.m. Candidates within commuting distance of Spring House, Pennsylvania, are encouraged to apply.

Requirements

  • Bachelor of Science degree and at least 2 years of relevant experience, or a master’s degree in engineering science, Information Technology, or a related field.
  • Authorization to work in the country indefinitely without sponsorship.
  • Previous leadership experience.
  • Experience in a GLP or GMP laboratory, preferably in a bioanalytical setting.
  • Proven experience in validation activities and associated Quality functions.
  • Strong interpersonal skills and ability to influence others and promote inclusion, feedback, and empowerment.
  • Strong organization and multitasking skills to manage multiple equipment or system schedules, documents, and maintenance tasks.
  • Strong verbal and written communication skills and comfort interacting with diverse on-site and off-site collaborators.
  • Ability to follow SOPs and contribute to continuous improvement.
  • General knowledge of company business developed through education or experience.
  • Ability to understand and apply regulatory and compliance requirements relevant to the role.
  • Problem-solving and troubleshooting skills, including Root Cause Analysis (RCA).

Responsibilities

  • Collaborate with divisional and enterprise Information teams, global infrastructure, and risk and security organizations to support compliant laboratory operations for regulated bioanalytical programs.
  • Support the lifecycle of GxP equipment, from acquisition and installation through maintenance and retirement.
  • Apply computer system validation expertise to laboratory equipment, including automated liquid handlers, plate readers, and PCR systems.
  • Maintain instrument service schedules and ensure calibration and maintenance activities are completed according to departmental SOPs.
  • Coordinate service activities with vendors, service engineers, and facilities staff.
  • Develop working knowledge of laboratory equipment such as liquid handlers, plate washers and readers, and PCR systems.
  • Administer equipment applications, including temperature monitoring systems, and assist with controlled-temperature unit management and alarm handling.
  • Collaborate with laboratory operations staff across bioanalytical laboratories and sites on process improvement, cross-training, and cross-site support.
  • Support routine operations and promote continuous improvement.
  • Assist with developing reporting, analytics, and visualization solutions for local clinical operations and administrative processes.
  • Maintain automation systems in a validated state through ongoing lifecycle management and compliance with current GxP requirements.
  • Review documents, preventive maintenance, and SOPs for compliance with GxP practices and corporate safety requirements.
  • Enhance the LAMP infrastructure used to track departmental equipment preventive maintenance.
  • Enter preventive and corrective maintenance services in the electronic laboratory logbook.
  • Oversee outsourced pipette calibration and maintain records in the electronic logbook.
  • Generate and review out-of-calibration impact reports, share them with management, and take appropriate action.
  • Perform Hamilton verification after preventive or corrective maintenance and document verification in the electronic logbook.
  • Use technical knowledge to ensure efficient operation of automated processing and information technology systems.
  • Participate in compliance audits and training programs.
  • Provide client services support for laboratory applications in the business area.
  • Act as a technical resource, trainer, and troubleshooter for the department.
  • Recommend operational and technical improvements.
  • Communicate effectively within the group.
  • Coach and develop direct reports.
  • Plan and monitor workflows.
  • Monitor and approve employees’ time through the time-entry system.
  • Support and promote company policies and procedures.

Benefits

  • Comprehensive medical coverage
  • Dental insurance
  • Vision options
  • Life insurance
  • Disability insurance
  • 401(k) with company match
  • Paid vacation
  • Paid holidays
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