Lab Operations Coordinator

Q Labs • Cincinnati, OH

8d • Onsite

About The Position

Q Laboratories is seeking a Microbiology Lab Operations Coordinator to manage incoming samples, generate and process reports, maintain internal documentation, and handle client email correspondence. The laboratory has been serving the Food, Food Ingredients/Flavorings, Cosmetic, Pharmaceutical, OTC, Health and Beauty Care, and Dietary Supplement industries since 1966, offering comprehensive microbiology and chemistry product analysis and research and development services. Q Laboratories is FDA registered for pharmaceutical testing, cGMP/GLP Compliant, and ISO/IEC 17025 Accredited. As an independent laboratory, it combines state-of-the-art technology with personal service and attention, maintaining excellence in science and customer satisfaction for over 50 years.

Requirements

• Minimum of High School Diploma
• Strong written and verbal communication skills

Nice To Haves

• Associate or Bachelor degrees (in the sciences) preferred
• Previous client/customer service experience preferred

Responsibilities

• Process reports and correspondence
• Receive and process incoming test samples from clients according to departmental SOP’s
• Demonstrate knowledge and experience in general clerical skills and computer equipment/programs (i.e., typing, filing, copy equipment, word processing equipment, telephone)
• Maintain confidentiality as required by work assignments
• Recognize and correct errors in spelling, punctuation, and sentence structure; recognize errors in correspondence and final reports
• Communicate effectively by telephone and by email
• Determine the priority of tasks assigned by the Supervisor(s) or designated individual(s)
• Assist in Lab(s) as needed
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED