Lab Operations and Support Consultant
Berklee College of Music•Boston, MA
•Onsite
About The Position
Berklee is seeking a Lab Operations and Support Consultant to provide technical and operational support for our cutting-edge music technology labs and classrooms. This role ensures students, faculty, and visiting artists can create, collaborate, and learn without disruption.
Requirements
- B.A. in Music Technology or related field with 1–2 years of experience in technical support.
- Skilled in DAW operation, audio production, MIDI, sound design, and A/V troubleshooting.
- Proficient with audio software (Pro Tools, Logic Pro, Ableton Live, Cubase) and hardware synthesizers.
- Strong communicator, organized, inclusive, and collaborative.
Responsibilities
- Provide in-person, remote, and on-call support for music technology equipment, A/V systems, DAWs, synthesizers, and more.
- Troubleshoot, maintain, and test software, hardware, and networked systems.
- Assist faculty and students during classes, labs, and events.
- Supervise, train, and mentor 30–45 student employees.
- Document processes, track equipment usage, and implement lab upgrades and projects.
Benefits
- Professional development opportunities
- Comprehensive benefits designed to support your growth and well-being
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
